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Fast Pace Health Urgent Care - Winchester, TN
- Urgent Care
- Winchester, TN
About this business
Location details
2401 Decherd Blvd, Winchester, TN, 37398, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
They seem to have a problem processing claims in a timely manner with insurance companies. If you wait 18 months to file you will get denied! There is a time limit on claims. Be careful so you don’t get caught with a bill to pay because they messed up.
Business response:
I'm very sorry to hear about the confusion surrounding this experience with Fast Pace Health. We are open to discussing your situation further. If you would like to reach out, please contact Payment Services and Billing at (844) 784-8245 or billing@fastpacehealth.com. - Fast Pace Health Urgent Care (Winchester)
This place is the sorry place ever been seen my kids for years and we came in at 730 tonight and got refused service bet I’m call Coperate 1st in the morning cause they ready to close they don’t want to see u
Business response:
Caroline Vaughn, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care and want to speak with you. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health Urgent Care (Winchester)
Please do NOT go to this Fast Pace. If I could give this place zero stars, I would. They treated my husband like he was ignorant when he went in for a (spider) bite. For the first visit: they took a swab, said it was a regular bug bite that had a secondary infection, gave him two shots, ordered antibiotics, and sent the sample off to the lab. After a couple days, I called to check on his results, they had to call me back. Finally got a call back later that day, and they said to come in. They were going to look at it, and whe... read more
Business response:
Amber, we pride ourselves on our quality service and the high-quality standards we maintain. We would to extend an opportunity for you like to contact our patient services department at customerservice@fastpacemedical.com or (931) 253-1110 ext. 8406. - Fast Pace Health Urgent Care
You have changed your contract with Blue Cross and do not inform the customers of these changes, and that they will have to pay a large amount out of pocket.
Business response:
I'm very sorry to hear about the confusion surrounding this experience with Fast Pace. We are open to discussing your situation further. If you would like to reach out, please contact Payment Services and Billing at (844) 784-8245 or billing@fastpacemedical.com.
I wish fast pace would have told me they was no longer covered under ppo on Cigna. Instead they just billed $800 ! After coming here a few years only having a co pay I surely didn’t expect that huge bill. Our family can’t come back here.
Business response:
Tiffany, we're sorry to hear about your disappointment with us. Would you like to speak with some regarding your charges? Payment Services and Billing - (844) 784-8245 or billing@fastpacemedical.com
I went for a cold. They gave me a steroid shot and a flu swab. They charged my insurance company 986.00!! There is no wonder insurance is so high priced. I will never go here again!!
Business response:
I'm very sorry to hear about the confusion surrounding this experience with Fast Pace. We are open to discussing your situation further. If you would like to reach out, please contact Payment Services and Billing at (844) 784-8245 or billing@fastpacemedical.com.
RecommendedMaybe open at 7 am but totally understand the hours of operation
Business response:
Benny, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!
I had a good experience a few months back when I needed to see someone after 6pm. So when my husband started to feel horrible last Sunday I suggested we go to Fast Pace because our PCP wouldn’t been in until Tuesday. They swapped him for the flu and came in shortly after and said he had tested positive for Flu Type A. They prescribed some tamiflu. I called our PCP later that week to let her know that he had the flu. He has gotten any better and his cough is horrific. We go to our family doctor today who advised she reques... read more
Beyond frustrated doesn’t even begin to explain how I feel! I was seen Tuesday for severe pain in my lower abdomen and nausea, I was sent first thing Wednesday morning to Southern Tennessee Medical center for an ultrasound, they done 2 !!!! I called back to your office on Wednesday evening to get my results and was told that your office would NOT receive my results , I would have to go request a copy of them myself, now wait a minute ??? I am not certified to read ultrasound results so what am I suppose to do with them????? ... read more
Business response:
We are sorry for your negative experience. Would you mind speaking to a regional director to provide more insight into your experience?
Frequently asked questions about Fast Pace Health Urgent Care - Winchester, TN
How is Fast Pace Health Urgent Care - Winchester, TN rated?
Fast Pace Health Urgent Care - Winchester, TN has a 4.3 star rating with 944 reviews.
When is Fast Pace Health Urgent Care - Winchester, TN open?
Fast Pace Health Urgent Care - Winchester, TN is closed now. It will open at 1:00 p.m.