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FastMed Primary Care

4.3

About this business

Location details

724 South Horner Blvd, Sanford, NC, 27330, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
4.3207 reviews
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Rhonda T.'s profile image
Rhonda T. 
rating
6 years ago

I have used this urgent care a few times over the years and have always received great courteous care. I was seen on 11/22 and was treated for pneumonia. I returned today because I was not feeling better, my chest hurt and I had some shortness of breath. My online check in was for 5:05PM. I arrived at 4:45, completed checking in with the receptionist and sat in the lobby. I was called to the back around 5:20 and placed in a room. I sat in that room until 6:30. During this time, no one came to check on me or let me know why... read more

Business response:

First of all thanks for raising this issue. We keep track of wait times, and we do our best to see patients as quickly as possible. We'd like to understand more about your experience so we can address your concerns and learn from your experience. Will you email details to CustomerRelations@FastMed.com? Thanks. We look forward to hearing from you. 

Angela C.'s profile image
Angela C. 
rating
7 years ago

If I could have given zero stars I would have. The front desk employee was great. The nurse, so so. She did an awful throat culture. My son said he didn't even realize she had done anything. At least she was polite. The PA was a few four letter words. After entering he asked a few questions and said well I didn't need a throat swab to know you don't have strep. He said a few things and I wasn't listening. I did start listening and asked him how he knew it was a virus. He said, "I just told you." Then he said, "... read more

Noel M.'s profile image
Noel M. 
rating
7 years ago

I was denied care because I wanted to use my insurance to pay for a Tdap (Tetanus, diphtheria, pertussis) shot, which was covered 100% as preventive care. The first Time I was told that I would have to the pay in network price even though my insurance said that I would have no in network responsibilities. I then called my insurance to verify that I was right. I went back to explain and they then said that they did not file insurance for that, contrary to what they had said previously. 

Business response:

We appreciate you sharing this review, Noel. We would like to have a billing team member connect with you directly to understand this situation so we can resolve this issue together. Will you please contact us at CustomerRelations@FastMed.com? Thanks again. 

Brooklyn O.'s profile image
Brooklyn O. 
rating
8 years ago

This place is very very slow. It's Sunday and they closed at 4 and now it's 5:30 and we are the were the only ones here. It's the worst place ever and waiting is to long. Word of advice don't come if you have plans because they destroyed mine also the doctors are rude and Act like they don't know what their doing 

Colleen V.'s profile image
Colleen V. 
rating
8 years ago

People are rude and tries to say I was asking for other patients information when I asked how long it would be. I was not asking for other patients information. I feel I did not get the proper medical attention from this place. Will not come here again! 

Kit H.'s profile image
Kit H. 
rating
9 years ago

Avoid this location misdiagnosed wouldn't listen to what my issues were gave me the correct medication but not the correct duration finish the medication since its came back would not offer a solution or re-add minister to correct prescription duration of time try talking to him about this and this one refer to another doctor total waste of time total waste of money 

Business response:

We're very sorry to hear about your experience at FastMed. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We'd like to get more information so our lead physician can look into this further. Will contact us at CustomerRelations@FastMed.com so we can connect you with the lead physician? Thank you. 

Olivia S.'s profile image
Olivia S. 
rating
9 years ago

I brought my son her a few weeks ago and left feeling extremely annoyed and frustrated. He's only 3 months old and since we were from out of town I couldn't take him to the pediatric doctor because of his files and things like that. So they recommended the fast med. I told them about his symptoms and that they had lasted more than a week and my sons pediatric doctor told us if they lasted more than a week to go to another doctor since we would be on vacation. They checked his pulse and temp but didn't bother looking in his m... read more

Business response:

We're very sorry to hear about your experience at FastMed. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We'd like to get more information so our lead physician can look into this further. Will contact us at CustomerRelations@FastMed.com so we can connect you with the lead physician? Thank you. 

Leah G.'s profile image
Leah G. 
rating
10 years ago

When I came here on Monday. It was quick and no problems. Today(wed) I come, just to get TB test looked at and to get a paper back. Been here almost a half hour. Only 2 other people were here. I mean, how long does it take to get a TB test looked at and to get my physical paper back?! I wouldn't recommend this place! 

Christy T.'s profile image
Christy T. 
rating
10 years ago

I had a horrible experience at this facility and would like to contact the appropriate people regarding this. I have emailed Jessica Pendola @ j.pendola@fastmed.com, with no response as of yet. I have also emailed Jason Williams at j.williams@fastmed.com and the email address is invalid. Thanks. 

Frequently asked questions about FastMed Primary Care

How is FastMed Primary Care rated?

FastMed Primary Care has a 4.3 star rating with 207 reviews. 

When is FastMed Primary Care open?

FastMed Primary Care is closed now. It will open tomorrow at 8:00 a.m.