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First Credit Union
- Credit Unions
- Chandler, AZ
About this business
We're not a bank, we're a credit union! Unlike a bank, First Credit Union is not-for-profit. We’re owned by our members, not shareholders. We’re local. First Credit Union was established in Arizona in 1929 and today is based in Chandler, AZ. We care about our members. We show it by offering member-priced products and services, but also by offering free tax preparation, free financial education, and free money management tools to help members improve their financial condition. Simply put, we exist to serve our members:) We ... read more
Location details
25 S Arizona Pl #111, Ste 111, Chandler, AZ, 85225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had the pleasure of working with Cindy G******* for the refinance of my current mortgage. She made it such a pleasure and most of all a hassle free transaction. Very little paperwork needed and most of all it was completed in a timely manner. I would highly recommend Cindy & First Credit Union for any of your mortgage needs. Thank you Cindy!
Cindy Gonzales was amazing! She was so patient getting all paperwork needed with my limited computer skills. Cindy is very knowledgeable and professional with every question or concerns I had going through the loan process. Thank you Cindy! Excellent job, you truly made this experience super. Anyone looking for a loan, I will refer them to you! Lynne Berry
After months of waiting for *** to process my dispute, they are refusing to refund my funds that were taken as a part of fraudulent activity because it's past 60 days and they are claiming I didn't file a dispute. However, there were 12 charges that were fraud, I filled out forms for each charge, and they processed 2 of them, but not the other 10. They told me I would need to go to the other business to seek a refund, but if they didn't refund me they would process my disputes. So, I did and I took the email to them showing ... read more
This credit union dropped the ball on closing an old account of mine, they charged me fees on an account with $0.00 in it for over a year and refused to waive the fees by just quoting policy. Even after escalating this to a manager, the poor branch employees are powerless (or spineless) to fix their own mistake. I originally had closed the account after multiple issues with the direct deposit system. It's a hot mess there so I'd suggest picking any other bank.
If I could rate no stars I would! This bank cancelled my card without my permission, and refused to prioritize or fed ex a new one in a timely manner. I have been waiting over a month now to receive a new card. Sounds like the reps don’t know what customer service is when they cancel debit cards and refuse to send another. They stated that the representative closed down my credit and debit cards do to fraud but that was not the case. My black strip faded and needed to be replaced. The representative refused to send another c... read more
If I could rate no stars I would! This bank cancelled my card without my permission, and refused to prioritize or fed ex a new one in a timely manner. I have been waiting over a month now to receive a new card. Sounds like the reps don’t know what customer service is when they cancel debit cards and refuse to send another. They stated that the representative closed down my credit and debit cards do to fraud but that was not the case. My black strip faded and needed to be replaced. The representative refused to send another c... read more
Frequently asked questions about First Credit Union
How is First Credit Union rated?
First Credit Union has a 3.5 star rating with 93 reviews.
When is First Credit Union open?
First Credit Union is closed now. It will open at 9:00 a.m.