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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
1440 S.E. Military Dr, San Antonio, TX, 78214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The beginning & the end was good, very nice ladies helped us out. Ms Nerio was very helpful & explained everything. The Home Lending Specialist Abigail Gutierrez was very difficult to get in contact with, sent her email, text & voice messages & wouldn’t get reply. And when I did reach her & ask her about paperwork I emailed , she’d say I haven’t seen it. We did have to call someone because the money was not in our account on date we were told it would be available.
Business response:
Hello, Silvia. We want to address any further comments or questions you may have regarding your review. Please email us at social@firstmarkcu.org to discuss your complete application process. Thank you for sharing your experience and choosing Firstmark Credit Union for your Home Equity Loan!
Tiffany Hughes was very helpful in the process of obtaining an auto loan. The whole procedure went smoothly.
Business response:
Hello, Jeanie. Congratulations on your new auto loan! Thanks for sharing your experience. We look forward to your continued membership with Firstmark Credit Union.
Great service!
Business response:
Hi, Cindy. Happy to hear of the service you received on your last visit. Thanks for sharing and being a Firstmark Credit Union member!
Good customer service willing to accommodate around my schedule.
Business response:
Hi, Rose! We appreciate your review. It's great to hear we are accommodating to your schedule. Thank you for being a Firstmark Credit Union member!
Staff was very friendly and helpful
Business response:
Thanks for the review, Jennifer. Awesome to hear! We are grateful for your membership with Firstmark Credit Union.
When attended, all my questions and concerns were answered. After a few minutes, I was ready to go!
Business response:
Hi, Rene. Glad we were able to assist your financial needs. Thank you for being a Firstmark Credit Union member!
Amazing! Very personable staff. They took care of me in all aspects of banking. I highly recommend FirstMark. Credit Union.
Business response:
Hi, Raymond. We appreciate the kind words and recommendation! Thank you for being a Firstmark Credit Union member.
Very well fast and to the point
Business response:
Thank you for the review, Nancy! We appreciate your membership with Firstmark Credit Union.
The services were excellent! The young lady by the name of Tiffany Hughes was friendly. She was helpful in explaining the process of opening an account with First Mark Credit Union. Thank you, Ms. Gil
Business response:
We are happy you chose Firstmark Credit Union, Carolina! Hopefully, we can continue to provide you with helpful service. Thank you for your review!
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.7 star rating with 316 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.