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Firstmark Credit Union

4.7

About this business

Location details

1440 S.E. Military Dr, San Antonio, TX, 78214, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.7297 reviews
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Matthew M.'s profile image
Matthew M. 
a year ago

Friendly and very professional! 

Business response:

Hi Matthew, We're grateful for your feedback! We are pleased to hear that you had a positive experience with our service. We strive to provide friendly and professional service to all our members, and we are glad to hear that we were able to meet your expectations. Thank you for your membership. We look forward to assisting you again in the future. Sincerely, Firstmark Credit Union 

Mary C.'s profile image
Mary C. 
2 years ago

Miguel was awesome explain everything well to me so I could understand. thank you for your help.i would definitely recommend you Mr.Muguel to my friends and family ty 

Business response:

Hi Mary, Thank you for your kind words. We're glad to hear that Miguel provided you with excellent service and explained everything clearly. Our team members are dedicated to providing a helpful and knowledgeable personal banking experience. We appreciate your support and hope to continue serving you in the future. Sincerely, Firstmark Credit Union 

Blas A.'s profile image
Blas A. 
2 years ago

Evelyn Garza did a very good job very happy for her help I would recommend her 100% 

Business response:

Hi Blas, Thank you for your positive review! We are so glad to hear that Evelyn provided excellent assistance and that you are happy with her help. Evelyn is a valued member of our team and we appreciate her dedication to providing our members with the best possible service. We are committed to providing excellent customer service and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Domingo P.'s profile image
Domingo P. 
2 years ago

Great job. by Indy Medellin 

Business response:

Hi Maria! Thank you for your positive review! We're glad to hear that you had a great experience with Firstmark. We strive to provide our members with a top-notch experience, and we're happy that you were satisfied with your interaction with us. We value your membership! Sincerely, Firstmark Credit Union 

Maria C.'s profile image
Maria C. 
2 years ago

Trish was very helpful and pleasant. She answered all of my questions and seemed pleased to help me 

Business response:

Hi Maria, Thank you for your positive feedback. We're glad to hear that Trish provided you with excellent service and answered all of your questions. We appreciate your support and look forward to assisting you in the future. Best, Firstmark Credit Union 

Baldino G.'s profile image
Baldino G. 
2 years ago

It was very good my associate was very knowledgeable great help thanks 

Business response:

Hi Baldino, We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for your membership. Best, Firstmark Credit Union 

Amelia T.'s profile image
Amelia T. 
2 years ago

Trisha did an amazing job so professional and very knowledgeable 

Business response:

Hi Amelia, Thank you for taking the time to leave us a review! We're thrilled to hear that Trisha provided you with exceptional service. Our team aims to be professional and knowledgeable when assisting our members, and we're glad Trisha delivered on that. We value your feedback and look forward to serving you again in the future. Best, Firstmark Credit Union 

Angelica R.'s profile image
Angelica R. 
2 years ago

Hunter, from mission branch, was great in assisting us on adding a new share, applying for a new credit limit for us and opening a SDB. He was patient and knowledgeable. 

Business response:

Hi Angelica! Thank you for taking the time to share your positive experience with Firstmark Credit Union. We are thrilled to hear that Hunter provided excellent service to you at our Mission Financial Center. We appreciate your feedback and hope to continue offering exceptional banking services. Thank you for choosing Firstmark Credit Union! Best, Firstmark Credit Union 

Melinda J.'s profile image
Melinda J. 
2 years ago

My experience was in 2 parts, I don’t remember the date of my 1st visit but I was blessed to be assisted by Patricia once again on my 2nd visit which was on 5/15/23. I shared with Patricia my personal life and what I was going thru with my daughter, she listened with a compassionate understanding heart, both days she gave me excellent customer service, I felt like I was someone that mattered and not just another member she was assisting. Patricia truly knows how to treat her customers, she’s a good listener , knows what to o... read more

Business response:

Thank you so much for your kind words, Melinda. We really appreciate you taking the time to share your experience with us. Thank you for your membership. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.7 star rating with 297 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.