Firstmark Credit Union's cover image

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

4.7

About this business

Location details

1440 S.E. Military Dr, San Antonio, TX, 78214, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.7297 reviews
Select a rating
Irene A.'s profile image
Irene A. 
3 years ago

Michael was very helpful. 

Business response:

Hello, Irene. We appreciate the five-star review! Thank you for your membership with Firstmark Credit Union. 

Felipe S.'s profile image
Felipe S. 
3 years ago

It was easy with friendly help 

Business response:

Hi, Felipe. Happy to hear you had an enjoyable experience. Thank you for your membership with Firstmark Credit Union! 

Jean Y.'s profile image
Jean Y. 
3 years ago

The location I visited was swift and attentive. Everyone was very helpful. Miguel whom helped me with my loan was so kind and respectful. I appreciate everything, everyone did for me. 

Business response:

Hello, Jean. We appreciate you taking the time to leave us a review of your experience. Thank you for being a valued Firstmark Credit Union member! 

theo r.'s profile image
theo r. 
3 years ago

I looked to this website for information as I worked with Abigail Gutierrez. At first I thought I was going to go through the same problems but she absolutely shined in the process. I would work with Abi again if the opportunity presents itself. Her team mates really stepped up as well, thanks Rodney C. 

Business response:

Hi, Theo. We are happy to hear we could provide you with a positive experience! Let us know how we can help you again in the future. Thank you for choosing Firstmark Credit Union! 

Melonie S.'s profile image
Melonie S. 
3 years ago

Wonderful employee took care of my banking needs. 

Business response:

Hi, Melonie. Thank you for sharing your experience with us! We look forward to your continued membership with Firstmark Credit Union.  

Anthony T.'s profile image
Anthony T. 
3 years ago

They help me get a personal loan with awesome rate 

Business response:

Hi, Anthony. It's great to hear that we were able to meet your need and provide you with a great rate! Thank you for choosing Firstmar Credit Union.  

Silvia F.'s profile image
Silvia F. 
3 years ago

The beginning & the end was good, very nice ladies helped us out. Ms Nerio was very helpful & explained everything. The Home Lending Specialist Abigail Gutierrez was very difficult to get in contact with, sent her email, text & voice messages & wouldn’t get reply. And when I did reach her & ask her about paperwork I emailed , she’d say I haven’t seen it. We did have to call someone because the money was not in our account on date we were told it would be available. 

Business response:

Hello, Silvia. We want to address any further comments or questions you may have regarding your review. Please email us at social@firstmarkcu.org to discuss your complete application process. Thank you for sharing your experience and choosing Firstmark Credit Union for your Home Equity Loan!  

Jeanie B.'s profile image
Jeanie B. 
3 years ago

Tiffany Hughes was very helpful in the process of obtaining an auto loan. The whole procedure went smoothly. 

Business response:

Hello, Jeanie. Congratulations on your new auto loan! Thanks for sharing your experience. We look forward to your continued membership with Firstmark Credit Union. 

Cindy P.'s profile image
Cindy P. 
3 years ago

Great service! 

Business response:

Hi, Cindy. Happy to hear of the service you received on your last visit. Thanks for sharing and being a Firstmark Credit Union member!  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.7 star rating with 297 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.