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Friendship Chrysler Dodge Jeep RAM Johnson City
- Car Dealers
- Johnson City, TN
About this business
Location details
3700 Bristol Highway, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
good phone contact
Vinny was SUPER helpful and amazing!!!
Business response:
We are utterly delighted to hear about your positive experience with our helpful and friendly team. Thank you for choosing us!
Was very interested in purchasing a jeep today 6-14-25. Was in contact with a sales person at 3pm, asked a question about purchasing a warranty said he would go ask and call me back. 5pm rolls around and still no call back so I call him, no answer. Call dealership, they say he’s with a customer and about to be finished and will call me. Well it’s now 8pm never called me back and they’re closed till Monday.
Business response:
Hi Matthew, Thank you for taking the time to make us aware of this. Our apologies for the lack of communication as that was certainly not our intention. Saturday was our Eliminator sale and was all hands on deck to accommodate the busy day. We would love to turn your experience around. Feel free to give us a call at 423-282-3011
Dealer responded but wanted outrageous down payment. Seemed like a tactic to not finance people with credit problems
Business response:
Hey Timothy, Hate to hear about your negative experience. However, since we are not a buy here pay here dealer all of our contracts are through reputable banks and lenders who set up the down payment requirement in response to your credit profile. Please let us know how we can help in the future! Thank you!
Beware of this dealership. Mileage posted is to bring the people to call them and actual mileage is different. When I dealt with this dealership for the car, advertised mile was 38xx, then after a day or 2 it was updated with 95xx, while working with them mileage was updated to 12xxx. Not a honest dealership and or sales people; my personal opinion, there are plenty of dealership and cars are available choose the one wisely and stay away from unprofessional scammers like this.
Was interested in this vehicle and was led to believe it was still available even after I had did the credit application. I was gonna drive up from Florida to Tennessee and at 11 am I called to confirm everything and got a green light. 5 pm rolls around and I’m told the car sold that morning, why not tell me that at 11 when we spoke.
I asked for pictures seeing how I live 3hrs away three or four times and even talked to salesman and never received pictures.
Business response:
Hi Brian, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (423) 354-3916 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
I had a meeting set up and drove all the way to Johnson City which was about 80 miles only to find out that they didn’t open on Sunday until 1 o’clock and I got there at 11 AM. So I left. I will not do business with this dealership again
Business response:
Steve, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (423) 354-3916. We'd appreciate the chance to make your experience a positive one.
Talked to sales associate on different ocassions said he would get back with me but never did.
Business response:
Bill, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Frequently asked questions about Friendship Chrysler Dodge Jeep RAM Johnson City
How is Friendship Chrysler Dodge Jeep RAM Johnson City rated?
Friendship Chrysler Dodge Jeep RAM Johnson City has a 4.3 star rating with 2,670 reviews.
When is Friendship Chrysler Dodge Jeep RAM Johnson City open?
Friendship Chrysler Dodge Jeep RAM Johnson City is open now. It will close at 8:00 p.m.