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Friendship Chrysler Dodge Jeep RAM Johnson City
- Car Dealers
- Johnson City, TN
About this business
Location details
3700 Bristol Highway, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Dealer responded but wanted outrageous down payment. Seemed like a tactic to not finance people with credit problems
Business response:
Hey Timothy, Hate to hear about your negative experience. However, since we are not a buy here pay here dealer all of our contracts are through reputable banks and lenders who set up the down payment requirement in response to your credit profile. Please let us know how we can help in the future! Thank you!
Beware of this dealership. Mileage posted is to bring the people to call them and actual mileage is different. When I dealt with this dealership for the car, advertised mile was 38xx, then after a day or 2 it was updated with 95xx, while working with them mileage was updated to 12xxx. Not a honest dealership and or sales people; my personal opinion, there are plenty of dealership and cars are available choose the one wisely and stay away from unprofessional scammers like this.
Was interested in this vehicle and was led to believe it was still available even after I had did the credit application. I was gonna drive up from Florida to Tennessee and at 11 am I called to confirm everything and got a green light. 5 pm rolls around and I’m told the car sold that morning, why not tell me that at 11 when we spoke.
I asked for pictures seeing how I live 3hrs away three or four times and even talked to salesman and never received pictures.
Business response:
Hi Brian, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (423) 354-3916 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
I had a meeting set up and drove all the way to Johnson City which was about 80 miles only to find out that they didn’t open on Sunday until 1 o’clock and I got there at 11 AM. So I left. I will not do business with this dealership again
Business response:
Steve, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (423) 354-3916. We'd appreciate the chance to make your experience a positive one.
Talked to sales associate on different ocassions said he would get back with me but never did.
Business response:
Bill, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Spoke to salesman and he didn’t call back. I called back and then they said it was sold. I said I was trying to buy it and guy never called back. Then 5 days later it was available and I put $1000 deposit on it. Drive from NC to Tennessee and am told when they cranked it the engine smoked. Would take to Mercedes and see about fixing. Then they said No, not selling it because of safety issues, and manager said it would be sold at dealer auction only. The ad for it is still on the websites. Said the car was recently serviced y... read more
I went their told them what I was looking for, they said I'll call you in a little while, never heard back from them. Called back said they was still working on it. Never heard anything back
Business response:
Roger, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Had appointment to come and test drive the van! Drove one hour and twenty minutes to find out it had sold the day before! Had confirmation number in my email and they sold it!
Frequently asked questions about Friendship Chrysler Dodge Jeep RAM Johnson City
How is Friendship Chrysler Dodge Jeep RAM Johnson City rated?
Friendship Chrysler Dodge Jeep RAM Johnson City has a 4.3 star rating with 2,684 reviews.
When is Friendship Chrysler Dodge Jeep RAM Johnson City open?
Friendship Chrysler Dodge Jeep RAM Johnson City is open now. It will close at 8:00 p.m.