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Friendship Chrysler Dodge Jeep RAM Johnson City
- Car Dealers
- Johnson City, TN
About this business
Location details
3700 Bristol Highway, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Spoke to salesman and he didn’t call back. I called back and then they said it was sold. I said I was trying to buy it and guy never called back. Then 5 days later it was available and I put $1000 deposit on it. Drive from NC to Tennessee and am told when they cranked it the engine smoked. Would take to Mercedes and see about fixing. Then they said No, not selling it because of safety issues, and manager said it would be sold at dealer auction only. The ad for it is still on the websites. Said the car was recently serviced y... read more
I went their told them what I was looking for, they said I'll call you in a little while, never heard back from them. Called back said they was still working on it. Never heard anything back
Business response:
Roger, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Had appointment to come and test drive the van! Drove one hour and twenty minutes to find out it had sold the day before! Had confirmation number in my email and they sold it!
I scheduled an appointment to test drive truck. I drove over an hour to the dealership only to find out the truck was in the shop and had been for several days. Salesman didn’t seem to concerned.
Business response:
Scott, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (866) 483-1602 to discuss what we can do to help.
Received email from salesman, which was obviously computer generated. Went to dealership to see truck and after waiting for quite some time for a salesman, they told me they would email me a quote. Never received it so I called salesman. He said he would send it. Still never received it so I moved on.
Business response:
It's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (866) 483-1602. We hope to hear from you.
A salesman contacted me and promised to send pictures of the truck and never did, I called back and got another salesman....he too promised pictures and never got them. I called back a third time got yet another salesman that was rude, said he would get back with me when he 'got time'...… and of course never did.. This place is a joke, I will never contact these clowns again.
Business response:
Gary, we regret to hear that you had a negative experience with us. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (866) 483-1602 to discuss what we can do to help.
Let Me Begin wishing I could retract my 1st review of this dealer as I prematurely responded positively when GG first sent me their request to comment. I had 1st looked at a truck I wanted but even though I did a test drive and had the numbers run I walked away as I knew they were too high for my budget.I was contacted 4days in a row even though I texted the sale associate Travi advising him our numbers were too far apart.On the 4th day as I got contacted again during my dinner I ask had he not noted my messages and with his... read more
Business response:
DeWayne, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (423) 282-3011. We would appreciate the chance to turn your experience around.
Very very poor excuse for a major dealership. Had this truck on the lot for sale with a blown head gasket, no rear brakes, no emergency brake, transmission leaking and minus 1 battery and all 4 tires had different tread. Before I knew of the mechanical issues I traded for this truck. Drove 285 back to Nashville, Tn and it broke down as I pulled in my driveway. They left me 5 days without a vehicle. And wouldn't warranty their " no questions asked " return policy. After numerous attempts to resolve this with the GM of the dea... read more
Poor experience with this car lot. Went to look at the explorer said they have decided to wholesale it the motor was bad. Talked to another Salesman he said he took it in on trade his self, car wasn't even traded in at autonation here in Jc and he told me he had the keys in his pocket, he said he didn't know anything about it being wholesaled and it was still on the lot.. called and left the used car manager a msg.. never called me back ended up buying a Volkswagen Touareg from competition, autonation was a terrible experien... read more
Frequently asked questions about Friendship Chrysler Dodge Jeep RAM Johnson City
How is Friendship Chrysler Dodge Jeep RAM Johnson City rated?
Friendship Chrysler Dodge Jeep RAM Johnson City has a 4.3 star rating with 2,670 reviews.
When is Friendship Chrysler Dodge Jeep RAM Johnson City open?
Friendship Chrysler Dodge Jeep RAM Johnson City is closed now. It will open at 8:30 a.m.