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Friendship Chrysler Dodge Jeep RAM Johnson City
- Car Dealers
- Johnson City, TN
About this business
Location details
3700 Bristol Highway, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Received email from salesman, which was obviously computer generated. Went to dealership to see truck and after waiting for quite some time for a salesman, they told me they would email me a quote. Never received it so I called salesman. He said he would send it. Still never received it so I moved on.
Business response:
It's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (866) 483-1602. We hope to hear from you.
A salesman contacted me and promised to send pictures of the truck and never did, I called back and got another salesman....he too promised pictures and never got them. I called back a third time got yet another salesman that was rude, said he would get back with me when he 'got time'...… and of course never did.. This place is a joke, I will never contact these clowns again.
Business response:
Gary, we regret to hear that you had a negative experience with us. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (866) 483-1602 to discuss what we can do to help.
Let Me Begin wishing I could retract my 1st review of this dealer as I prematurely responded positively when GG first sent me their request to comment. I had 1st looked at a truck I wanted but even though I did a test drive and had the numbers run I walked away as I knew they were too high for my budget.I was contacted 4days in a row even though I texted the sale associate Travi advising him our numbers were too far apart.On the 4th day as I got contacted again during my dinner I ask had he not noted my messages and with his... read more
Business response:
DeWayne, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (423) 282-3011. We would appreciate the chance to turn your experience around.
Very very poor excuse for a major dealership. Had this truck on the lot for sale with a blown head gasket, no rear brakes, no emergency brake, transmission leaking and minus 1 battery and all 4 tires had different tread. Before I knew of the mechanical issues I traded for this truck. Drove 285 back to Nashville, Tn and it broke down as I pulled in my driveway. They left me 5 days without a vehicle. And wouldn't warranty their " no questions asked " return policy. After numerous attempts to resolve this with the GM of the dea... read more
Poor experience with this car lot. Went to look at the explorer said they have decided to wholesale it the motor was bad. Talked to another Salesman he said he took it in on trade his self, car wasn't even traded in at autonation here in Jc and he told me he had the keys in his pocket, he said he didn't know anything about it being wholesaled and it was still on the lot.. called and left the used car manager a msg.. never called me back ended up buying a Volkswagen Touareg from competition, autonation was a terrible experien... read more
They told me that it was sold, then a few days later they called and said that deal didn't go though.
Called me three times to confirm that I was going to show for an appointment that I made. When I got there the suv that I wanted had issues and they brought out another car with 197000 miles on it and tried to see it to me. I will never go back to that place again
Went to the dealership to look at a Ford Explorer. I looked it over, then I went into the showroom. Stood there for a couple minutes. Which is strange...usually you go on or in a dealership, they are on you like white on rice. No problem though, I just went over to a salesman's desk and asked about the SUV. So, after driving it for ten minutes, I requested to test drive overnight. Salesman said he wasn't sure if they allowed overnight test drives. Really? When they were Carl Gregory and I bought a new 40k Durango 2 years ago... read more
Our traid in was worth more that they gave other dealerships gave us more was very disapointed.
Frequently asked questions about Friendship Chrysler Dodge Jeep RAM Johnson City
How is Friendship Chrysler Dodge Jeep RAM Johnson City rated?
Friendship Chrysler Dodge Jeep RAM Johnson City has a 4.3 star rating with 2,646 reviews.
When is Friendship Chrysler Dodge Jeep RAM Johnson City open?
Friendship Chrysler Dodge Jeep RAM Johnson City is closed now. It will open tomorrow at 8:30 a.m.