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Frontier Credit Union

3.8

About this business

Location details

865 S Woodruff Avenue, Idaho Falls, ID, 83401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.8290 reviews
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Skye M.'s profile image
Skye M. 
a week ago

Fabulous Service eveything was well explained and I am wanting to open a checking account there now 

Business response:

We are elated to hear about your fabulous service experience! Welcome to our credit union family. 

John L.'s profile image
John L. 
8 months ago

You are the best enjoy the car I just bought 

Business response:

We're ecstatic to hear that you are enjoying the car you just bought! Thank you for sharing your positive experience with us. 

Charles F.'s profile image
Charles F. 
8 months ago

The car loan was coordinated by the dealership representative and all we had to do was sign the paperwork. 

Business response:

We're overjoyed to hear about your seamless car loan experience with the dealership representative. Thank you for sharing your positive feedback! 

colton k.'s profile image
colton k. 
9 months ago

Only had experience with the call center and it was a great experience. They listened to my needs, helped find a solution for me and my family problem. Highly recommend  

Business response:

Your feedback is incredibly valuable. We are glad to hear about your positive experience with our call center. Thank you for sharing! 

Kevin S.'s profile image
Kevin S. 
a year ago

Was a pleasant quick transaction 

Business response:

We are thrilled to hear about your pleasant quick transaction. Thank you for choosing Frontier Credit Union! 

Darwin J.'s profile image
Darwin J. 
a year ago

Everything went well and fast. Thank you, Thank you! We are very happy with the service. 

Business response:

Thanks for the positive feedback, Darwin! We deeply cherish your satisfaction with our service. If you ever need assistance in the future, don't hesitate to reach out to us at (208) 523-9068 Alicia 

Lindsay S.'s profile image
Lindsay S. 
4 years ago

I want to thank Mildred Gilstrap for always being so helpful and speedy getting my loans done! She is great!  

Robert T.'s profile image
Robert T. 
2 months ago

When a bank is going to do an upgrade of their online system, it would be helpful in advance to know that this is occurring. No emails, no online notifications no phone notifications. Tried to access my account showed that it was updating the account for two days. Called the main number got stuck with some kid who laughed the entire time as we tried to set up the account again. So unprofessional. Asked how I would make notification to a higher up about the poor execution of the changeover. Claimed that I could do a m... read more

Business response:

HI Robert, Please give me a call at 208-523-9068 ext. 1026 Alicia. Thank you! 

Karen P.'s profile image
Karen P. 
a year ago

My sister banks at this credit union. It is, by far, the worst credit union I've come across in my career as a fraud investigator and my personal banking. They apparently don't wish to comply with federal banking regulations. Pathetic excuse for a financial institution. Do not recommend.  

Business response:

Thank you for your feedback. If you can give me a call. 208-523-9068 Ext 1026 Alicia 

Frequently asked questions about Frontier Credit Union

How is Frontier Credit Union rated?

Frontier Credit Union has a 3.8 star rating with 290 reviews. 

When is Frontier Credit Union open?

Frontier Credit Union is closed now. It will open tomorrow at 9:00 a.m.