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12610 Auto Mall Cir, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Everyone was nice, helpful, and made me feel so comfortable! I recommend them! Good experience
Business response:
Thank you for the 5-star rating and recommendation. We’re thrilled Alex and the team made your new Nissan Sentra purchase so comfortable and helpful. If you have any questions as you enjoy your Sentra, please let us know.
Was able to get service appointment quickly, but they did take a while to get my car done on the day it was brought in. They did fix my issue, but prices were a little bit high which I expected from the dealership. TSB updates should be done even if your car is out of warranty in my opinion as that’s a defect within the car and a customer should not have to pay to have control modules reset with the transmission added an additional cost when you’ve already paid for the $210 inspection fee and paid for the dealership charge f... read more
Business response:
Thank you for your review. We strive to make sure that all of our customers leave happy, and we're sorry if we fell short in some areas. Please don't hesitate to reach out to us directly if you'd like to discuss your concerns. We're always happy to help here at Folsom Lake Nissan.
They were very helpful and nice. He explained everything in detail. The wait wasn't long
Business response:
It’s great to hear Javier provided such helpful service. We’re pleased the explanations were detailed and your wait was brief. Thank you for choosing us for your Nissan Sentra service.
Always very nice, the facilities are always very clean. Fast and no xx right to the point
Business response:
Thank you for noting how clean our facility is and how swiftly we handled your Nissan Murano service. We’re pleased you found the process direct and efficient. Jeff and the team appreciate your feedback and look forward to helping you again.
Both Mike and Connor were very professional and made purchasing my new pathfinder stress free. Would definitely recommend them
Business response:
Thanks for recognizing Mike and Connor’s professionalism. We’re happy they made your new Nissan Pathfinder purchase stress free. Wishing you many great drives ahead.
Pleasant personality with great customer service, Very pleased! Will recommend Folsom Nissan to friends and family.
Business response:
Thanks for highlighting our team’s pleasant approach and customer service. We’re glad you’re pleased with the service on your Nissan Kicks and appreciate your recommendation to friends and family.
My experience this time around was much better, the gentleman at the service desk was very thorough and helped me with all my questions.
Business response:
It’s great to hear Jeff at the service desk provided thorough assistance during your Nissan Altima service. Thank you for choosing us again.
Very good experience. I told them my budget and what NEEDS I had within that budget and they were able to get me in a truck that same day! Great team.
Business response:
It’s fantastic that you told us your budget and must-haves so we could find the right fit. Getting you into a new Nissan Frontier the same day was a real pleasure. Our team truly appreciates your kind words.
The service at Folsom Lake Nissan was very professional, efficient, and friendly! I received excellent care for our older Armada, and was so appreciative that "Lyft" is also offered for Nissan's customers. I highly recommend Folsom Lake Nissan for your car's servicing and care. Thank YOU to the entire service staff.
Business response:
Thank you for recognizing our team’s attentive and streamlined service on your Nissan Armada. We’re glad the Lyft shuttle added convenience and appreciate your recommendation.
Future Nissan of Folsom has a 4.6 star rating with 5,230 reviews.
Future Nissan of Folsom is open now. It will close at 9:00 p.m.