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Future Nissan of Folsom
- Car Dealers
- Folsom, CA
About this business
Location details
12610 Auto Mall Cir, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Drew was cheerful, very courteous, and friendly. He also demonstrated kindness by offering a shuttle or Lyft ride.
Business response:
Knowing you found Drew cheerful and courteous means a lot to our service team. We’re pleased we could provide a shuttle or Lyft option while servicing your Nissan Sentra.
this a revision of my previous review on 08/07 dealership addressed all of my concerns to include a owners manual and a free car detail. in my opinion this is the actions of a quality business that really cares about how their customers may be feeling about the purchase.. i would highly recommend Doing business with them and would encourage anyone making a purchase through Folsom lake Nissan to let them know if something is not right.... They are more than happy to fix it...
Business response:
We’re glad the follow-up felt thorough and that we could provide an owner’s manual plus a complimentary detail for your Nissan Ariya. Your recognition of our caring approach and willingness to make things right means a lot to our team.
dealership addressed all of my concerns to include a owners manual and a free car detail. in my opinion this is the actions of a quality business that really cares about how their customers may be feeling about the purchase.. i would highly recommend Doing business with them and would encourage anyone making a purchase through Folsom lake Nissan to let them know if something is not right.... They are more than happy to fix it...
Business response:
Thank you for taking the time to share your feedback. I sincerely apologize that your vehicle was delivered without the owner's manual and that it did not meet the level of cleanliness you were promised. That is not the experience we want any customer to have. We would appreciate the opportunity to make this right. We will gladly order a replacement owner's manual for you, if needed, and we'd like to invite you back at your convenience for a complimentary detail so your vehicle is delivered in the condition you expected. Tha... read more
The appointment was on time and was finished in a timely manner. We sat in comfort as we waited. It was a good experience.
Business response:
We’re glad your service visit was efficient and you could relax comfortably while you waited. Your kind words about the service on your Nissan Leaf mean a lot to our team.
Hands-down, this was the smoothest and nicest experience I’ve ever had buying a car! There was no Hard sell pressure vibe ever. Connor was knowledgeable and personable in the lot and Mike was wonderful to work with in the office. My last couple car purchases (I won’t say where) were bitter sweet… it’s no fun when the excitement of a new car gets watered down with hours of paperwork and pressured upgrades-add ons in the office… I literally left angry and frustrated with my last purchase. This was perfect start to finish and M... read more
Business response:
Knowing the purchase of your new Nissan Pathfinder felt smooth and pressure-free means a lot to our team. We’re glad our sales team offered a friendly, knowledgeable welcome on the lot and that Mike guided you through your paperwork in just 35 minutes. Your praise and five-star rating mean a great deal to us.
Everyone was super helpful and kind. I really appreciate the help during a difficult time for myself.
Business response:
Hearing that you found our team so helpful and supportive during a difficult time means a lot to our service department. We’re grateful you trusted us with the service on your Nissan Kicks.
Went like I expected. Did service requested, tried to add on service beyond essential need but did not hassle me when i turned it down so we could do it next time. Waited for car in nice waiting area and it was done in time I was promised.
Business response:
We’re glad the service on your Nissan Ariya felt straightforward from start to finish. Knowing we offered additional service options without adding any pressure and that you could relax in our comfortable waiting area while we completed the work on schedule means a lot to our service team.
Service is fast, honest and straight forward. I wasn't pushed into purchasing anything. Staff was knowledgable. Need to have a car wash for after service like many other dealerhships with the prices you charge for vehicles.
Was promptly greeted and checked in. Had to wait about 5mins until service advisor was available.
Business response:
It’s great to hear you were greeted promptly and checked in quickly. Thank you for your patience during the brief wait while Drew prepared to assist you. We look forward to helping with your Nissan Pathfinder again.
Frequently asked questions about Future Nissan of Folsom
How is Future Nissan of Folsom rated?
Future Nissan of Folsom has a 4.6 star rating with 5,230 reviews.
When is Future Nissan of Folsom open?
Future Nissan of Folsom is open now. It will close at 9:00 p.m.