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Future Nissan of Folsom
- Car Dealers
- Folsom, CA
About this business
Location details
12610 Auto Mall Cir, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Javier was very friendly and professional. His combination and follow up with my service was fantastic.
Business response:
Thank you for choosing Folsom Lake Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Clean, the waiting room was nice. And coffee was Good. Service advisor was very helpful
Business response:
Thank you for noting the clean waiting area and good coffee during your Nissan Rogue service visit. We’ll pass along your praise to our service advisor and look forward to serving you again.
Good service. Not too long of a wait. No further issues with the car so far.
Business response:
Great to hear your Nissan Altima was serviced quickly and that you haven’t had any issues since. Drew appreciates you sharing this feedback.
Straightforward, no xx, it was a pleasant experience overall. The entire staff was very friendly and helpful.
Business response:
Thank you for highlighting how smoothly your Nissan Z purchase went and for recognizing our team’s friendly service. GK and the rest of our staff are glad the process was effortless and welcoming. We hope you enjoy your Z and look forward to assisting you in the future.
Folsom Nissan has a good service department. They send you detailed video footage of your engine and undercarriage to your email 👍🏾.
Business response:
Hello, thank you for highlighting how our service team keeps you informed with detailed video updates of your Rogue’s engine and undercarriage. Javier and our technicians are pleased to hear this was helpful. We hope to assist you again soon.
They took care of issues and didn’t try to up sell me. Work was done promptly!!
Business response:
We’re happy Drew and our service team resolved your Nissan Sentra issues without any upselling and completed the work quickly. Thank you for the five-star rating and for trusting us with your vehicle.
Workmanship needs improvement. Spent a lot of money and still had to bring car back. Seemed to be rushed. Courtesy car and wash not offered
Business response:
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Customer service is so caring and friendly Mechanics are always amazing! Thank you very much!
Business response:
It’s wonderful to know our caring team and skilled mechanics made a difference for your Nissan Kicks. Javier and the service crew appreciate your kind words. We look forward to assisting you again.
Drew and the team at Folsom worked fast while giving me great customer service. I was a walk in for an oil change. Talked to Drew and he educated me on the importance of additional services for my car. Great knowledge and experience!
Business response:
Thank you for your review. It’s great to hear that Drew and our team completed your Nissan Altima’s oil change efficiently and offered clear guidance on additional maintenance. We’re here to assist with any future service needs.
Frequently asked questions about Future Nissan of Folsom
How is Future Nissan of Folsom rated?
Future Nissan of Folsom has a 4.6 star rating with 5,230 reviews.
When is Future Nissan of Folsom open?
Future Nissan of Folsom is open now. It will close at 9:00 p.m.