Gene Juarez Salon & Spa - South Lake Union

lilolme221a96a 9 

on YellowBot

18 years ago

I have given this place three chances with three different hairstylists, because my friend works at one on the east coast, and all three times were horrid!! The first time they cut my hair so it was shorter underneath so it fell like a big fish bowl, the second time the stylist argued with me about what I wanted (my usual), and then did it her way! All three times they were rude and acted... 

mashik2515e424 

on YellowBot

19 years ago

I tried to schedule a manicure/pedicture on Thu for the weekend - they had no appointments Fri, Sat or Sunday. While it's a busy weekend, I'm only in town for 5 days, and it doesn't help me any to come next week. Plus the receptionist was a snob. 

amymars1c8290 

on YellowBot

20 years ago

The overall experience was a disaster. From running WAY late...to getting a haircut and color i could have gotten at Hair Masters. I was recommended this salon from a downtown hotel...obviously these people do not care or need to work in so many people to afford the space. The salon looks great...but dont read a book by its cover... Be warned. 

lovlydarcy1cbc 44 

on YellowBot

20 years ago

They ruined my hair, were rude to me, would not fix my hair properly and belittled my intelligence and concern for my hair and threatned to ban me from all gene juarez salons. I was a loyal customer for over 6 years and will never ever step foot in one of the locations again. the only like you when you are handing them money and not saying anything, I called corporate and was basically told to... 

rremde150230 

on YellowBot

20 years ago

My husband and I have given the Downtown salon a total of 6 chances with 3 stylists,and was only pleased the first visit. I have NEVER had a stylist that has listened to what I actually wanted - for example, I told the stylist that I wear a headset all day at work, so I want my hair SHORT (above the ears) - what I got was almost to my jaw, and was told "you can tuck it behind your ears" The... 

nicholew1c1065 

on YellowBot

21 years ago

It would be alot easier for me to have a recommendation if my scheduled appointments were not cancelled by Gene Juarez. I scheduled appointments for myself and three other people. We each had two services. Unfortunately three of our services were cancelled on the day of our visit. Going one step further, nothing was done by the staff or management to accomodate us in any other way. For a... 

arun_matti14f9 47 

on YellowBot

22 years ago

It looks all glitzy, the staff is all dressed up, but the interaction with the staff lacks warmth and friendliness. I go back only because I can schedule an appt fairly quickly and it's an ok cut. 

ericcaphill1da 112 

on YellowBot

22 years ago

I went a few months ago, I called ahead and made an appointment. I arrived on time, turns out they forgot I had an appointment and after waiting 10 minutes too long I asked what was up. Oh, there was a mix up, just sit tight and wait 5 mins. 30 minutes later I left. I would never go back to this location after having an hour of my time WASTED. Why do they have so many employees and seem to get...