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Gentle Dental Laguna Woods

4.3

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Location details

24102 El Toro Road, Suite A, Laguna Woods, CA, 92637, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3286 reviews
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S G.'s profile image
S G. 
rating
7 years ago

This is what their standard deep cleaning looks like, the next day I woke up by choking on a blood clot in my mouth. My gums have been throbbing ever since. Please do not go here unless you like to wake up to choking on your own blood. 

Carol D.'s profile image
Carol D. 
rating
7 years ago

DO NOT GO! I have been going to this dentist for a few years now, every six months and loved the care & attention I got from Zora the hygienist and the rest of the staff. This morning I went in for my usual appt. only to find out that the ownership had changed along with everything else. My hygienist was gone (with no one telling me) and the girl who "cleaned" my teeth did it in 15 minutes TOTAL. I couldn't believe it. Never had such a bad experience & then came to find out that their pricing for a procedure I received... read more

Fran C.'s profile image
Fran C. 
rating
7 years ago

Do not and I mean do not go to this place for your dental needs. I visited this dentists office due to an insurance change. I thought I would give them a try. They did the usual full mouth xrays and then the hygienist did her exam of each tooth. There were a few that needed some deeper cleaning, but not many as she explained how the took she was using worked. Long story short I went for the deep cleaning which cost $85 for each quadriant They would do one side that day and I needed to return the following week for the othe... read more

Jeff G.'s profile image
Jeff G. 
rating
7 years ago

I've been coming to this location for years. I've had; cleanings, fillings, root canals, etc and have never had a bad experience, until my last visit/visits with Dr. Moshen. (sp ?) Long story short; 2 procedures the insurance deemed unnecessary (luckily, the staff is great and they said I wouldn't be charged) 2 horribly made crowns that I was charged for, (they're not even smooth) 4 visits over the course of 1 year to complain. 1 good tooth damaged to fit in 1 bad crown, 1 phrase stated 2 times "I should know, I've been doin... read more

Ron A.'s profile image
Ron A. 
rating
7 years ago

I went to this office when a artificial tooth I had for 25 years fell out . I was told it would be over 3,000 dollars to replace.(my share after insurance).I felt that was outrageous.A friend of mine who used to be a dental tech. recommended a dentist in Santa Ana who did a beautiful replacement for $800 with no insurance.I believe seniors who live in Laguna Woods should check outside the village area when having expensive dental work. It is sad that too many Dentist offices have turned into professional sales operations. 

janet E. r.'s profile image
janet E. r. 
rating
7 years ago

I needed a crown. I paid in advance. Now I am fighting for the money for a root canal. I did not have a root canal. I did not need one. I had already had one, but when I saw the bill....holy cow! Jennifer, the red-haired receptionist was caught lying by me and the office manager. Then, Adrianna, the office manager missed her commitment--that SHE set, to resolve this issue. By threatening a picket line I am --maybe--getting a PARTIAL refund. I went in for cleaning. Got no cleaning. But I DID get a fictitious root c... read more

Jim C.'s profile image
Jim C. 
rating
7 years ago

Do not repeat Do not go there Way overpriced do not read any further wanted 2 times the going rate. Misdiagnosed the issues i was having. Your an idiot if you go there 

Martha B.'s profile image
Martha B. 
rating
8 years ago

I will never go back. I paid my co-pay for five extractions and temporary and permanent dentures. One of the five extractions was not even touched...three were complete but number four still has part of the root and the nerve. This is not good and complete dental work. 

Judy M.'s profile image
Judy M. 
rating
8 years ago

I agree with Kouhyar. I went in with a chipped tooth and paid way too much for a new crown. Every time I turned around they were adding for this and that to increase the cost, it was ridiculous. They charged extra to lower the gum, really. If I wasn't leaving on a trip the next day I would have definitely shopped around. They did give me a $50.00 credit so I decided to get my teeth cleaned, he literally cleaned my teeth in 15 minutes. It was the worst cleaning I have ever had. I will never go back to that place. 

Business response:

Judy M., thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you are willing to give us another chance, please reach out to us at (949) 830-6510 to speak to our manager directly. 

Frequently asked questions about Gentle Dental Laguna Woods

How is Gentle Dental Laguna Woods rated?

Gentle Dental Laguna Woods has a 4.3 star rating with 286 reviews. 

When is Gentle Dental Laguna Woods open?

Gentle Dental Laguna Woods is closed now. It will open on Monday at 9:00 a.m.