Gentle Dental Spanish Trail

Sheryl G. 

on Yelp

13 years ago

Gentle Dental staff and doctors are absolutely hands down the best. The office is clean, customer service is five-star and the doctors (Dr. Cressman) are superior. They do their best to accommodate your schedule and have evening hours. 

Melissa J. 

on Yelp

13 years ago

A friend recommended Gentle Dental Spanish Trail to me and I am so glad she did! I hadn't been to a dentist in a while and was happy to find that Dr. Cressman is a great dentist! He is very kind & professional. The office staff is also very kind & helpful. They explained what my benefits covered & have worked with me to get my teeth in tip-top shape. I'll be going to them with all my future dental needs. 

Paula O. 

on Yelp

13 years ago

Been going here for years-Dr. Cressman is honest and conservative and very precise. Office staff is super friendly! I trust them with everyone in my family 

Amirah M. 

on Yelp

6 days ago

I was quoted a price up front, and I paid that amount at my first appointment. When I came back for my second service, they charged me triple what I was quoted. Triple. No warning. No explanation that made any sense. It was unprofessional from start to finish. A quote is supposed to mean something. If you can't stand behind the price you give people, you shouldn't be handling their money, let alone their teeth. Save yourself the headache. Get everything in writing, or better yet, go somewhere that respects its patients. I ... read more

Jackie S. 

on Yelp

4 months ago

My husband began going to Gentle Dental after we moved from Phoenix in 2018. At his first appointment, he received a regular dental cleaning. At his very next visit, he was switched to periodontal cleanings, despite never being diagnosed with gum disease and being told his gums looked healthy. Years later, while reviewing our records and invoices, I noticed he had been receiving and being charged for periodontal cleanings for an extended period. This raised concerns, so I contacted Delta Dental and requested that the charges... read more

David R. 

on Yelp

a year ago

Customer service has been going down. Stopped going there after years of service. They cancel a lot and try to reschedule. Nick was really unhelpful. 

Kerry S. 

on Yelp

a year ago

Beware of the bait and switch with this dentist, they tell you one thing then after the procedure is complete you get billed and told another. Billing department will tell you a price then when it comes time to settle up they tell you Oh we needed to charge additional money to you because we only offer a certain type of crown and your insurance doesn't cover it. Do yourself a big favor... STAY AWAY, FIND ANOHTER DENTIST! 

LaLa M. 

on Yelp

a year ago

At first, I thought I finally found the perfect dentist that came up with a perfect dental plan for me, I have Sjogren's Syndrome and one of the symptoms is dry mouth which leads to cavities and tooth decay, the plan was to save my bottom front teeth and get a partial on bottom and full denture for the top, so the day came to start with my bottom teeth and at first I was okay but after the 2nd or 3rd tooth being pulled I started to cry and when the dentist asked if he was hurting me I shook my head no, he proceeded to ask i... read more

Taylor J. 

on Yelp

a year ago

I've been coming here regularly, and the front desk staff is consistently rude and unprofessional. When I arrived, no one greeted me--I had to announce my appointment just to be acknowledged. Every single time, they incorrectly tell me my insurance is not valid, even though I know it is. During my last visit, the receptionist was rude because I missed a call, even though my phone was on Do Not Disturb and I wouldn't have received it, she told me "answer your phone next time" with a very harsh tone. Overall, dealing with the ... read more