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Glo Tanning
- Tanning
- Oklahoma City, OK
About this business
Location details
7105 N May Ave, Oklahoma City, OK, 73116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I love this location & the girls who work it! Always super kind & helpful. Booths have always been perfectly clean according to my standards.
Ok I went to tan used 3 machines on sat , and while i was tanning someone came into my room , stole 75 dollars outta my wallet and i just got money from card at wall mart , the manager better look at cameras there !
Business response:
We’re sorry to hear about your experience and understand how upsetting it must be to discover that money is missing from your wallet. We take your concerns seriously and have reviewed the available security footage, which showed no indication that anyone entered your room or took the $75. Our team member also understood from your conversation that the money may have been misplaced while you were at someone’s home earlier that day. If you have any further questions or would like us to assist you, please reach out to us at hel... read more
Every time I'm here the computers are down and the employees work hard to resolve and handle the situation but it's clear there is a lack of support and solutions for them. This needs to be resolved!!!
Business response:
Hello Amber, We’re truly sorry to hear about your repeated experiences with our systems being down. We completely understand how frustrating and inconvenient this can be, especially when it affects your visits. Your feedback is important to us, and we’ve shared your concerns with the appropriate team so they can be addressed. We strive to provide the best service possible and would love the chance to make things right. Please reach out to us at hello@glotanning.com so we can address your concerns directly. We appreciate yo... read more
Services that I discussed when I joined were not available where I was told they were
Business response:
Hi, Jenefer! Thank you for sharing your feedback. We're sorry to hear that your experience didn't match what was discussed when you joined. We understand how frustrating it can be when there is confusion about the services available at a location. We'd appreciate the opportunity to clarify things and learn more about your experience. Please reach out to us at hello@glotanning.com, and our team will be happy to assist you directly. Thank you for bringing this to our attention. We hope to have the chance to make things right... read more
Another billing issue!! Last year, my account wasn't suspended after I spoke to a clerk who told me it would be. Got charged for a month, and we were told it would be credited to my account, but it never was. Earlier this week, I went on a purchase. Was it only I who made two separate purchases, but the cashier was having an issue and ended up charging me twice for one of my purchases. I called Customer Service and left a voicemail. They called back hours later while I was busy. I again explained the issue, and she started... read more
Business response:
Hi Kami, We’re very sorry to know about the billing issues and the frustration this has caused. This is not the level of service we aim to provide, and we sincerely apologize for the inconvenience and the time you’ve spent trying to resolve it. We’re happy to assist and ensure your concerns are fully addressed. After reviewing your account, it appears there wasn’t a visit to our Nichols Hills location, where this review was posted; however, we are still glad to look into this for you. Thank you for bringing this to our at... read more
They are the worst. I bought a plan and was only allowed to use red light therapy once a month for $21. I called a bunch to customer service and they only cancel through online over the phone you can't just go in and cancel it. (I was moving.) They charged my card again this month and I already canceled it plus they put my name in wrong so it took me forever to get them to "deactivate my account." They don't tell you any of this when signing you up. It's like impossible to explain how angry I am with this company.
I went to this location today to be greeted with having my first and last name asked and told I was going into a certain bed how long did I want. I was very taken back seeming every other location I have been to never has told me they asked or offered. She said they always do that which I know is not true I have been there several times. The other girl there even stopped in the middle of helping another customer to try to argue with me which I shut down. I will not argue with a teenager. At the end I just feel like if I am ... read more
Well, I am not one to leave reviews anywhere. But this time something must be said. I have been tanning at glow tanning for many years. Was tanning there when it was purchased by Glo tanning. I am sure that I got grandfathered in on a plan that included a standup bed and a lay down bed. After a couple of months From being purchased by Glo, they removed the laydown tanning beds at almost every location... Finally every location. So that left me with the ability to do stand up tanning only. The first of this month they took ... read more
I went in on a Saturday wanting to redeem the one feee session on their website. The person working explained it's only good Sunday through Tuesday but said if I wanted to pay for a session I could then use it when I came back in. She was very nice as I explained I used to tan weekly but now because of skin health issues my only option is to try a spray tan. I told her after I use my free session I planned on becoming a member to use the red light therapy bed as well as the cocoon bed hoping they will help my skin issues. So... read more
Business response:
Monica, I am so sorry that you did not have a good experience. I would also be super frustrated as well. I would LOVE to make this right with you. Are you available to talk today? If you can message me your number I would love to talk!
Frequently asked questions about Glo Tanning
How is Glo Tanning rated?
Glo Tanning has a 4.4 star rating with 334 reviews.
When is Glo Tanning open?
Glo Tanning is open now. It will close at 6:00 p.m.