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2101 Bedford Rd, Suite G, Bedford, TX, 76021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I've been a customer of glo for over 2 years but anytime there is an issue, the location can't do anything to help me. I'm always told to call customer service and if the phone is ever answered, the process to get help is frustrating. After being double charged, I was told at my location that my account could not be found, even under inactive customers. For a month now, I have been going back and forth with customer service trying to get a refund since I couldn't even use the store credit I had been charged for. After cancel... read more
Business response:
Thank you, Claire!! We're happy to be your top pick! Can't wait to see you back in!
This place has been bought and sold several times now. Current staff is severely lacking, no one appears to know anything, beds are NEVER clean or ready and today one employee was so RUDE, I almost ended my subscription on the spot. Things need to improve greatly as no one wants to deal with poor service and rude behavior from your employees!
Fire department is here every weekend. It's so toxic and dangerous to go here. I will never be back, they always have an ambulance here because someone gets injured someway
My only complaint is that they require you bring your own eyewear and won't put you in a bed without you showing your eyewear to them. As if we aren't all grown adults with our own autonomy. If you don't have your own, they'll require that you purchase a pair of goggles for $8. It's a stupid money grab. Typically, it wouldn't be that big of a deal, but you'd think for an $80/ month membership they would have eyewear for members to use during their tanning sessions. Heck, eyewear use is included in a cheap $30/month membershi... read more
This place was the worse place I've ever been to one of the ladies was up front was so rude and push she wouldn't take my groupon because she said it was for first time customers only but the details said it was for customers who were not active for a while year she then sold me their cheapest package without telling me I could only sign up if I stayed on for 3 months. Plus this place just looks like trash and it's super small and their other amenities if you can call it that like their saunas and not up to temp don't waste ... read more
My experience at this location was very frustrating. I purchased a Groupon for tanning and when I went to redeem it I could not. The woman I spoke with seemed disappointed as soon as the word groupon came out of my mouth. She looked up my name and asked if I had had a previous account at another location. I said maybe Arlington. The account was 5 years old with a bill of $70. I guess somehow I had forgot. I immediately offered to pay the bill. She said she couldn't help me. I then suggested that I call the location and pay o... read more
the front desk girl was such a snot to me! i used to work in a tanning salon and i just moved here and was feeling a little blue so i just wanted to get a little extra boost, but just once because i'll probably be being outside a lot anyway. i walked in and said i just wanted a single session, in a bed with the most UV and the front desk girl said "you know that's not going to do a single thing for you, right?" she didn't even ask me what i was tanning for or if i had tanned before... and she was seriously so rude about it. ... read more
Glo Tanning has a 4.7 star rating with 429 reviews.
Glo Tanning is closed now. It will open at 9:00 a.m.