Excellent experience. From the second we walked in the door till we left with the exact item in size, quality, and specs in a price we wanted. Fantastic selection and excellent employees. Made us feel we were important to them.
Upon receiving a warm welcome and inquiring about the purpose of our visit,we were introduced to Kathleen Law. Kathleen immediately made my husband and I feel comfortable and showed a sincere interest in helping us find the perfect gift for our daughter. She was professional, knowledgeable and patient. She gave us her undivided time and attention until we decided on a beautiful pair of emerald earrings. Here's where things could have gone one way or the other... while Kathleen was wrapping our gift, my daughter happened to c... read more
Top notch from entrance to exit! We were greeted by a lovely gentleman at the door and were introduced to Debbie Tiliakos, who was wonderful to work with! We went on a very busy Saturday and Debbie showed us our many options really helping us to find the best option for our budget. She was a gem herself and didn't rush us through the process. I came in with an idea in my head of what I wanted and soon realized that it didn't look good on my hand in person, so she patiently worked with me to rediscover what I wanted and we ar... read more
This was the first time I have been to The Gold and Diamond Source. I was looking for an anniversary ring for my wife for our upcoming 10 year wedding anniversary. I had stopped by on my way home from work and felt some kind of way as I was wearing my paint stained work gear into this very nice establishment. Yet they made me feel very welcome and not once did I feel "less than". Rebecca is awesome and was very helpful in finding just the right ring in my price range. I highly recommend The Gold and Diamond Source and look f... read more
Great experience with Gold & Diamond Source. Valentina was very patient and reassuring through the whole process. I was wanting to do an upgrade and everything was handled online through emails. She offered many options, sending pictures and corresponding GIA reports. In the end helping me choose the perfect diamond for my upgrade and a custom setting. Although the timing was short, Valentina surprised me with my completed ring just in time for our 40th wedding anniversary. The ring is absolutely stunning!!
Thank you GDS an... read more
Business response:
Thank you for your fantastic review for Valentina. We are thrilled she was able to assist you with upgrading your ring just in time for your 40th anniversary!
Congratulations and thank you again for choosing the Gold & Diamond Source!
I would like to thank Brad and Matt for the fantastic service they provided while shopping at TG&DS location in Clearwater FL. The selections are top quality and the service is as well. Picked up a holiday gift for my wife and I will be back soon to pick up a new 💍. I recommend this location. Thank you again Brad and Matt.
Business response:
Thank you for the feedback and choosing us as your family jeweler, Rodolfo! We look forward to being able to assist you again in the future! -Brett & Matt
My wife and I went to G&D to get her a wedding ring and Darrell was our consultant . The service he provided was above excellent , he made us feel welcomed and he showed us many options to find the perfect ring for our budget .He was very patient and treated us with respect and honesty we look forward to doing business with the G&D again in the future.
Fantastic customer service. Didn't have the ring I wanted so offered me one same style but considerably larger for same price. Well done.
Business response:
Hi ***. Thank you for your review and kind words. We are thrilled we were able to upgrade the ring your purchased with us and look forward to assisting you for many years to come!
Best customer service experience in years. Ring is exquisite! Valentina is the best.
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