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Golden Heights Healthcare

3.2

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Location details

35 Escuela Dr, Daly City, CA, 94015, United States

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3.263 reviews
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Jeff C.'s profile image
Jeff C. 
rating
a week ago

When a loved one of mine was admitted to this facility I was a bit hesitant as to how the staff would treat my family member. For the weeks spent at the facility our loved one was very well taken care of. From the front office to the CNA's and nurses staff was great, Very attentive, warm, welcoming and efficient. The activities here kept our loved one entertained. The facility was clean and looked well organized. The stay here was comfortable and made sure our loved one was healing well up to a speedy recovery. I... read more

Business response:

Thank you so much for your kind words and for trusting us with your loved one’s care. We’re truly glad to hear they had a comfortable stay and that our team made a positive impact during their recovery. Your recognition of our team and environment means a lot to us. We appreciate your recommendation and wish your loved one continued good health! 

Maria G.'s profile image
Maria G. 
rating
2 weeks ago

My grandfather, who lives in Pacific, chose Golden Heights again because he had such a positive experience there in the past. He always says they have some of the best CNA's, nurses, and rehab staff he's ever worked with. This stay was no different--he received excellent care and is now back to walking and doing his daily exercises. We're grateful for the team and the support they provided. 

Business response:

Thank you for your kind words! We’re so glad to hear your grandfather had another positive experience with our team and that he’s back to walking and staying active. We truly appreciate your trust and are grateful to be part of his recovery again! 

Ria A.'s profile image
Ria A. 
rating
2 weeks ago

My loved one stayed at this skilled nursing facility for a short-term rehabilitation stay, and our family had a very positive experience. From the moment they arrived, the staff was welcoming, attentive, and genuinely caring. The nurses, therapists, and support staff treated my family member with kindness, respect, and professionalism throughout their stay. The rehabilitation team worked hard to help my loved one regain strength and confidence, and we appreciated the clear communication about their progress. The facility wa... read more

Business response:

Thank you so much for your thoughtful review! We’re truly glad to hear your family had a positive experience and that our team’s care, communication, and dedication made a difference. Your recommendation means a lot to us, and we appreciate your trust! 

Hazel Anne F.'s profile image
Hazel Anne F. 
rating
2 weeks ago

Excellent care and outstanding staff! Everyone was kind, professional, and attentive. The team went above and beyond to ensure comfort and provide quality care. We are very grateful for their compassion, dedication, and support. Highly recommend this facility! Thank you. 

Business response:

Thank you so much for your kind words! We’re truly grateful for your recognition of our team’s compassion and dedication. It means a great deal to know you felt well cared for and supported—we truly appreciate your recommendation! 

Luciano M.'s profile image
Luciano M. 
rating
3 weeks ago

Golden Heights Healthcare truly stands out. The staff is exceptional--professional, compassionate, and always welcoming to residents and families alike. The environment feels warm and supportive, and the facility is consistently clean and well maintained, both inside and out. The location is also very convenient, just off the freeway and within five minutes of the nearest hospital, which provides great peace of mind. It's clear that resident care and comfort are top priorities here. Highly recommend this facility to anyone i... read more

Business response:

Thank you so much for your thoughtful and detailed review! We’re honored to hear that our team’s professionalism, compassion, and dedication stood out during your experience. Creating a warm, clean, and supportive environment for our patients and their families is always our top priority. We truly appreciate your recommendation and kind words—they mean a great deal to all of us! 

Paul M.'s profile image
Paul M. 
rating
3 weeks ago

I cannot speak highly enough of the care I received at Golden Heights Nursing facility. The Doctors from Kaiser are exceptional and the care is 24 hours. I am going home tomorrow and have recuperated very well. 

Business response:

Hi, Paul! Thank you so much for your kind words! We’re thrilled to hear about your positive experience and that you’ve made such a strong recovery. Our team is dedicated to providing exceptional, around-the-clock care, and it means a lot to know it made a difference for you. Wishing you continued health as you return home! 

R M.'s profile image
R M. 
rating
a month ago

The Facility is big enough, clean and sanitary. But the staff is so disorganized. They don't seem to communicate with each other I don't know what system they have but it is so difficult to get a straight and clear answer when you ask for updates. So it is best to be ready to answer when they call you otherwise when you return their call they have no clue about your question. I was also there when a dementia patient rolled out of the facility and onto the street. Although it was noticed right away but where was the patient's... read more

Business response:

Hi, R M. Thank you for bringing these concerns to our attention. We take all feedback seriously and appreciate you sharing your experience. Our team strives to provide clear communication, compassionate care, and a safe environment for all patients. We are sorry to hear that you experienced difficulty obtaining updates and felt communication was inconsistent. We understand how important timely and clear communication is for families, especially when a loved one is in our care. Your comments regarding responsiveness and co... read more

Jesse L.'s profile image
Jesse L. 
rating
2 months ago

Brought my 90 years old Uncle at this facility and he is very well taken care of. He likes it there and knowing that is my peace of mind that he is ok and trust everyone. Everyone works well with each other and are friendly. 

Business response:

Thank you so much for your kind words! We’re honored to care for your uncle and are so glad to hear he feels comfortable and well taken care of. 

Helen L.'s profile image
Helen L. 
rating
5 months ago

They actually listened and the exterminator did come and check for bugs. That's great. Food is not great, steamed to death. Everything seems to be mesh. Unappetizing. Staffing is caring. Be careful of meds being inaccurate, quite scary actually to be given meds that you don't recognize. 

Business response:

Thank you for the updated feedback. We’re glad your concern was addressed and appreciate your recognition of our caring staff. Feedback regarding dining and medication safety is taken very seriously and helps us continue improving the patient experience. 

Frequently asked questions about Golden Heights Healthcare

How is Golden Heights Healthcare rated?

Golden Heights Healthcare has a 3.2 star rating with 63 reviews. 

When is Golden Heights Healthcare open?

Golden Heights Healthcare is open now. It is open 24/7.