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Green Home Systems
- Northridge, CA
About this business
Location details
8510 Balboa Blvd, Suite 220, Northridge, CA, 91325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
None payment for install work that was completed over 90 days ago. Repeated attempts went unanswered. Very poor business practice. No corporate email listings. Shady.
Business response:
Hi ******. I'm sorry that you have been waiting for payment on an installation. We will check on that for you. Please email me with your business name or reply so that I can look this up and help to move it forward. Thank you .
I bought a complete system in early 2022. (Panels and battery back up. Large investment.) I signed the contract and discussed my expectations that the system be complete by the end of the calendar year. I started to get concerned over the summer when I stopped getting responses from my project manager. Over the course of the installation process there were many communication and scheduling issues, including the installers not showing up at the time/date I was told. The installation was "complete" in November sometime. I foun... read more
Business response:
Hi ***, Looking at your production it appears that your system is on track to produce what we estimated for you. We will have a customer service rep ******* you to answer any questions. Thank you for your patience while we take care of this.
We signed a contract in Dec 2022 As of Aug 14th we still dont have ************ Im beginning to think this is a scam. We have paid the finance company for a few months now but we do not have the product.
Business response:
Hi *****, We are waiting on your utility company to give you permission to operate. Everything has been completed and filed for you. I'm sorry that the utility company is being slow on this. I promise we are trying to push them.
Do not trust this company with your hard earned money!I have had a hole in my roof for over 6 weeks now due to poor construction work which they admitted. Despite the admission of responsibility, they have still failed to fix the issue this leading to further damage inside my home as well as mold build up which will now need to be fixed as well. As with so many companies noble days, all promises and absolutely no follow through.
Business response:
I have sent an email to the address listed on the complaint. We can't find this person's name in our customer database. We will address it once we know the correct name and address concerned.
They installed solar panels in June ************************************************************************************************************************************* back they abound my text and calls do not do business with these people
Business response:
Dear ***************,We sincerely apologize for the extended wait you experienced regarding your PPL (Work Order # is ********). Regrettably, we had no control over this matter and made numerous attempts to advocate for expedited assistance from the utility company. The installation of your solar for this project has been completed. However, in order to obtain the necessary electrical inspection and Permission to Operate, it is imperative that the slip riser be repaired or replaced.To address the issue of the sagging origina... read more
We were contracted by Green Home Systems to do **************** for possible solar installs and to do the installs when a contract has been signed. The agreement was after we invoice the job they have 30 days to pay the invoice in full. We have multiple jobs that are 90+ days overdue. We have invoiced them multiple times per their request and we are still awaiting to be paid. Management does not respond to our numerous complaints. We have now been forced to file Mechanics Liens on properties due to non payment.
Terrible consumer . Find another solar provider to avoid major frustration. They have the worst project managers who know nothing about the project. They only call to collect $$. Never return calls to address problems.
Business response:
This person sent us a 1 star review on ****** and does not return calls. He is not in our system. This is not our client.
This is the worst company to do business as a subcontactor. You will NEVER get paid on time. Always saying the accounting is out or sick. If you are a homeowner it will literally take months for a service tech to get to you. So beware and spend your money somewhere else.
Business response:
Hello ****,We sincerely apologize for any inconvenience you may have experienced with our company, Green Home Systems. We understand your frustration regarding subcontractor payments and delays in service technician availability. We strive to maintain efficient accounting practices and ensure timeliness in addressing homeowner service requests. Your feedback is valuable to us, and we will take your concerns into consideration to improve our processes. Please feel free to reach out to us at ************** to discuss your spec... read more
Terrible experience. Do not even consider this company. The sales rep was very professional but it was down hill from there. We signed the contract in June ********************************** august. The installation of 20 panels with battery back up was completed on October 21. Our main reason for installing a $57000 system was in case of grid down. Seven months later, when the grid goes down so does our battery backed up solar system. No one returns calls and no one knows anything. Ive been passed around and still getting n... read more
Business response:
Dear ******, Please accept our sincere apologies for the inconvenience you have experienced. It will be our project management's responsibility to personally contact you and resolve the issue.
Frequently asked questions about Green Home Systems
How is Green Home Systems rated?
Green Home Systems has a 4.1 star rating with 1,048 reviews.
When is Green Home Systems open?
Green Home Systems is open now. It will close at 6:00 p.m.