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Gwinnett Place Ford

4.5

About this business

Location details

3230 Satellite Boulevard, Duluth, GA, 30096, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.511,212 reviews
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Jacquelyn Taylor's profile image
Jacquelyn Taylor 
3 years ago

I came in for a oil change and I mentioned that I received a recall notification but forgot to bring it with me. Cedric said no problem, he looked it up and got it taken care of right then. It only took a few extra minutes and I walked out with a great peace of mind. 

Business response:

Thank you for your positive review! 

LFrazier's profile image
LFrazier 
3 years ago

Took my truck in for a recall repair. My keys were locked in the vehicle by accident after I left and I had to go back with a spare key. My service rep made the experience feel minor because of her great attitude and understanding of the inconvenience to me. Never thought I would be saying it was not a bad experience. In fact it was one of my most pleasurable experience taking my vehicle in for service. 

Business response:

Thank you for your positive review! 

mellowoout's profile image
mellowoout 
3 years ago

Cristian was the best service advisor I've worked with. He went above and beyond to make sure I was taken care of. He knew exactly what I expected and needed from my visit. Would highly recommend Cristian as anyone's direct contact as their liaison to Gwinnett Place Ford. 

Business response:

Thank you for your positive review! 

rmc4960's profile image
rmc4960 
3 years ago

Excelent customer service by David Nassal, he was very clear when he explained to me the service needed 

Business response:

Thank you for your positive review! 

R@77's profile image
R@77 
3 years ago

My service specialist is informative and never hesitate to get you answers to your concerns. 

Business response:

Thank you for your positive review! 

Jerry's profile image
Jerry 
3 years ago

A seamless experience, made possible by David the service writer..very very professional young man 

Business response:

Thank you for your positive review! 

ms.kbarnes's profile image
ms.kbarnes 
3 years ago

This dealership service department is amazing and always makes sure I'm taken care of. 

Business response:

Thank you for your positive review! 

CS's profile image
CS 
3 years ago

Very nice place, service is great and people are pleasant. Also, they fed me today😀 

Business response:

Thank you for your positive review! 

NB's profile image
NB 
3 years ago

Excellent follow through and great communication. The service group followed through in a great way. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Frequently asked questions about Gwinnett Place Ford

How is Gwinnett Place Ford rated?

Gwinnett Place Ford has a 4.5 star rating with 11,212 reviews. 

When is Gwinnett Place Ford open?

Gwinnett Place Ford is closed now. It will open tomorrow at 9:00 a.m.