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Happy's Drive Thru Car Wash
- Car Wash
- Albany, OR
About this business
Location details
527 NW North Albany Rd, Albany, OR, 97321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
The car wash is great! Lucas was very helpful in walking me through the process. 10/10 recommend
Business response:
Madeline, thanks for the positive review!
side brushes not working. went back through and the attendants said it's been broke for a few days. half my car wasn't clean. I took my fiancées car through the wash a week ago and it didn't look good either. should be shut down until it's fixed.
Business response:
Hi Bret, We are very sorry for your less than ideal experience this weekend. We recognize that the quality of the wash does not meet your standards or ours. We had a very unique equipment issue that should be resolved as we speak. We appreciate your business and would love the opportunity to make this right. Please email us at guestservices@happyswash.com and we will send you some free washes. Please let us know if there is anything else we can do to serve you. We appreciate you reaching and again, apologize for the les... read more
Love the monthly unlimited car wash.. 14.99 is a great price and the introduction price can't be beat
Business response:
Faith, thanks for being a member! We appreciate the review!
I almost never write reviews. Only when something is amazing, or in this case absolutely terrible. There are two issues to address here, and I'll start by saying that I should have known better. I thought maybe other reviewers weren't on top of things. Or too picky. Or whatever, but it would be fine for me. I stand corrected. Let's start with the membership. We signed up and went through the "wash" (more on that later) on August 4. Lured by the siren's song of $1 for the first month. Not happy with the wash, I canceled my me... read more
Super friendly girls working there! I'd never been before, but the signs directing traffic were easy to follow, and there were employees working hard everywhere. They even do oil changes! Only lost a star because of the cheapest wash being $8. Still, I was very happy to receive a free car freshener and dash wipe with my car wash from the nice girl helping me. Has MANY vacuums too!
Customer service- 100/10! Shoutout to Stephanie for helping us out! Our car went through the wash and still had some spots that needed to be washed. She made the process super easy and let us go through, again. :)
Business response:
Thank you for the review Christina!
The car wash is not bad...very gentle, maybe to the point of not cleaning the topside very well. The vacuums are super. Also it's very easy and convenient. HOWEVER! Avoid the subscription service. They make it very difficult to cancel. It's easy to "suspend" a subscription for an indefinite period of time but then somehow mine got reinstated without notice, and my credit card began getting charged again without my knowledge or permission. Mighty sketchy...
Business response:
Hey Kaya, we apologize your experience was less than 5 stars. To manage your membership, the best way is to come to the wash in person or to call the wash and one of our staff members can help you.
Happy's is extremely convenient. If your car is extra dirty they allow you to go through as many times as you need to. I live in another town and only used the car wash one day. I thought I ended my subscription but discovered months later I was still being charged every month. When you suspend your account it sets you up to reactivate your account without a way to prevent it from doing that. When I finally realized I had months of charges on my card it was in the middle of the night when it wouldn't do any good to call. I w... read more
Don't recommend wasting money on the $15 wash. I had so much to wipe off after going through and both side mirrors were pushed forward by the wash. I could've done better with a hose at home but I was trying to keep my hands from freezing. They have people directing which is nice and the vacuums aren't too bad. The pictures of the dirty towels were from a brand new pack in my trunk.
Business response:
Hi Jezreel, we have a satisfaction guarantee. Please email us your contact information at guestservices@happyswash.com and we can make this right. We apologize that your experience has not been up to our normally excellent standards.
Frequently asked questions about Happy's Drive Thru Car Wash
How is Happy's Drive Thru Car Wash rated?
Happy's Drive Thru Car Wash has a 4.4 star rating with 452 reviews.
When is Happy's Drive Thru Car Wash open?
Happy's Drive Thru Car Wash is closed now. It will open at 8:00 a.m.