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Happy's Drive Thru Car Wash
- Car Wash
- Albany, OR
About this business
Location details
527 NW North Albany Rd, Albany, OR, 97321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I drove through and signed up for a membership during their promotion of .01 cent for the first month. I inquired about a fleet account since we own a small dealership in town and have dusty cars often. The gal took my phone number to have someone call me to set something like that up, but after a month of waiting (and not using the car wash at all, unsure of whether or not I had an actual account set up or not), I never heard from anyone. I paid for a few car washes until I realized that one of my dealer plates worked to op... read more
Business response:
Hi Sara, we apologize that your experience has not been up to our normally excellent standards. Please email us your contact information at guestservices@happyswash.com and we can take care of this.
When I showed up they gave me a water bottle and a wipe for my dash. Overall this was a great start and everyone working there seemed very nice. The reason for the poor review is the wash was horrible. I wish I wouldn't have even gone to this car wash. It was the worst cleaning of my truck i have ever recieved. It was cool that everyone was nice, but what I really wanted was a clean vehicle and that did not happen.
Business response:
Hello Jon, we are sorry your wash experience was not up to our excellent standards. Can you please email us at guestservices@happyswash.com and we can make it right for you?
Been reading all the reviews and I agree with the not so good ones. Took my car in for the free wash when they had the grand opening (I seldom use a credit card to sign up for anything, especially for car washes membership). Well, car came out somewhat clean. Had to bring my door mirror back into position as it almost got torn off going through the wash. Then, realized my back wiper was dang near broken off (lucky for me it was not but had to elbow grease it back into place). Someone needs to tape it down prior to entering t... read more
So easy to get hooked in by signing in with credit card - BUT once signed up for monthly service there is no way to CANCEL!!! Website does not allow that option & no phone number! This appears to be a deceptive business practice.
Business response:
Hello David, we can definitely help you cancel your plan if that's what you'd like to do. Our phone number is on our website in the locations section. Please give us a call and we can help you out. 541-791-7636.
Went thru carwash with a moderately dirty car...came out with a "less moderately dirty car". Was disappointed in the poor quality of the wash. No better than with the prior ownership, just more expensive. Note: Also used the oil change operation...they did a good job, but it was a constant upsell of additional products and services, to the point of very annoying. The bill could have easily reached a $1000, on a car with only 15,000 miles. A lot of the upsell was not needed in any way.. So much that I will not go back! You ha... read more
Business response:
Hello Richard. We are sorry you experience at the Happy's was not as expected and up to our high standards. Please email guestservices@happyswash.com and we can make it right for you.
The rating stars should offer a minus sign... Buyer Beware! Did you get the whole spiel North Albany's 'Happy's Car Wash' rep was pouring into your head? Did he tell you he needed your credit card number for the Free car wash because there is a 1¢ charge put on your card right away, which will disappear later, and "It's just for counting customers", quote, unquote. When I said I wasn't comfortable about giving my card number, he repeated the info about the 1¢ charge. What he DIDN'T tell me was that 1¢ charge made me a monthl... read more
Business response:
Hello, we are sorry that there seemed to be a miscommunication on the promotion you participated in back in May. We talked to the store manager and he confirmed he spoke with you and you have been refunded for the charge on your card. If you have any other info please email us at guestservices@happyswash.com
Great car wash and great customer service. Nothing fancy but it was just what I needed and my car looked great afterwards. I really enjoyed the no hassle drive-thru and will be coming back for my next car wash.
Today I took happy's offer for a free car wash to see if it was any better than the last. After my last visit I was contacted and told they were still trying to adjust the equipment to fix problems with cars not getting clean, even though I've never seen anyone checking to see how the vehicles come out. Today I was met be more people really trying to push the monthly service but again didn't see anyone seeing how the cars were coming out of the wash. I went through and it did do a better job than the last time, but there wer... read more
Business response:
Thank you so much for the feedback! We are still in the process of adjusting the tunnel equipment to deliver the most thorough wash possible and have made many adjustments during our Grand Opening period to better serve our guests vehicles. We would love to wash your car again, of course for free to see if we can do better. Part of the reason why we are giving our washes away for free is to get this kind of feedback, because we want to do better. We will direct message you to get you another wash.
I have always been one who thought car washes were for people who didn't own a hose...and then I heard great things about our new Happy's, so I decided to actually try it (I am, after all, in my 70's, and MAYBE it wouldn't be as bad as I imagined! :) Oh, my gosh...it was absolutely the BEST! Zach and Sully were the 2 attendants I spoke with, and each one just exemplified "happy" to a "t"! The service couldn't be better. I finished the wash by using their amazing car vacuums, and I decided that this just inspired me to start... read more
Frequently asked questions about Happy's Drive Thru Car Wash
How is Happy's Drive Thru Car Wash rated?
Happy's Drive Thru Car Wash has a 4.4 star rating with 452 reviews.
When is Happy's Drive Thru Car Wash open?
Happy's Drive Thru Car Wash is closed now. It will open at 8:00 a.m.