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Harbor Oaks Hospital

2.1

About this business

Location details

35031 23 Mile Rd, New Baltimore, MI, 48047, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.1446 reviews
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Al C.'s profile image
Al C. 
rating
a month ago

New hospital, clean facility, and experienced staff. Facility is consistantly rated high for the friendlyness of staff and clean units. 

Raja G.'s profile image
Raja G. 
rating
3 months ago

I was up for 6 days and ended up at harbor oaks for a week and I'm shocked to see the bad reviews. And a star and Hal! No way I would give them 5 . Only because I can't give more . The staff was amazing g kind caring patient. The instructors that put useful group together like Amanda an art teacher that not only helped us through fun and interesting projects but she extremely smart she cares and gave me and some other people great advice . I hope I don't have to go there again but if it happens I would be happy too beca... read more

Kenneth R C.'s profile image
Kenneth R C. 
rating
11 months ago

I was at Harbor Oaks Hospital for about a week and the staff at the hospital treated me as a human being, they took great care while I was there the floor manager Howard and his entire staff are really great people, if you ever need assistance this is the place to go to 

Jacob W.'s profile image
Jacob W. 
rating
2 years ago

I recently took custody of my autistic teenage son who was abandoned at a hospital in Florida by his biological mother. He had frequent violent outbursts, had never been to therapy, and had very little medical treatment for years. While in the ER, a hospital social worker called Harbor Oaks in hopes that they would consider helping my son. The reviews for Harbor Oaks ranged between horrible and wonderful, so I would like to provide a detailed review of my experiences with Harbor Oaks Hospital in case other parents find thems... read more

Howard H.'s profile image
Howard H. 
rating
4 years ago

I had a family member seek help here and the staff truly went above and beyond. It was amazing to see the turn around they made once they got back on the right medications. This Hospital is really making a turn around based on the past reviews I have read. 

Hannah D.'s profile image
Hannah D. 
rating
5 years ago

I have just received treatment and they were very helpful and made me a better person for my experience. I have to say thank you to all the staff and patients. Truly thank you. 

Rise D.'s profile image
Rise D. 
rating
7 years ago

My child received proper care during his stay in the autism part of the hospital. He is doing much better and I feel very satisfied with his treatment. 

Lauren Q.'s profile image
Lauren Q. 
rating
a month ago

Discharged with not enough meds to reach my follow up with my outpatient doctor, said that it's not their problem because I've been discharged. 

Business response:

Your feedback is extremely important to us, and we thank you for taking a moment to write this review. However, we are worried about what we have read and would like to have an opportunity to gather more information. We strive to provide the highest-quality care, and receiving feedback is crucial to ensuring that we do. Please contact us directly. We hope to speak with you soon. Thank you.  

Heather K.'s profile image
Heather K. 
rating
2 months ago

0 stars. Please choose another mental health hospital! The staff was horrific to my child. They took away the meal when child was locked in the calm room. They don't allow for meals after the scheduled time so my child was starving. The staff also chose to pull up my child's underwear to carry the kiddo and gave a complete weggie while dragging to get a shot. The lack of compassion they have is unreal. They don't care. It's borderline abuse! The only good staff was the charge nurse Christine. She was sweet, kind, compassion... read more

Business response:

It is concerning to read this, though we are thankful that you were willing to share. Our goal is to offer a safe and comfortable environment where all focus can be placed on the healing process. That said, we would be grateful to have an opportunity to gather more details. If you would be willing to discuss your concerns with us directly, please contact us. We would greatly appreciate it.  

Frequently asked questions about Harbor Oaks Hospital

How is Harbor Oaks Hospital rated?

Harbor Oaks Hospital has a 2.1 star rating with 446 reviews. 

When is Harbor Oaks Hospital open?

Harbor Oaks Hospital is open now. It will close tomorrow at 12:00 a.m.