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Harbor Oaks Hospital

2.2

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Location details

35031 23 Mile Rd, New Baltimore, MI, 48047, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.2461 reviews
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Lauren Q.'s profile image
Lauren Q. 
rating
3 months ago

Discharged with not enough meds to reach my follow up with my outpatient doctor, said that it's not their problem because I've been discharged. 

Business response:

Your feedback is extremely important to us, and we thank you for taking a moment to write this review. However, we are worried about what we have read and would like to have an opportunity to gather more information. We strive to provide the highest-quality care, and receiving feedback is crucial to ensuring that we do. Please contact us directly. We hope to speak with you soon. Thank you.  

Heather K.'s profile image
Heather K. 
rating
4 months ago

0 stars. Please choose another mental health hospital! The staff was horrific to my child. They took away the meal when child was locked in the calm room. They don't allow for meals after the scheduled time so my child was starving. The staff also chose to pull up my child's underwear to carry the kiddo and gave a complete weggie while dragging to get a shot. The lack of compassion they have is unreal. They don't care. It's borderline abuse! The only good staff was the charge nurse Christine. She was sweet, kind, compassion... read more

Business response:

It is concerning to read this, though we are thankful that you were willing to share. Our goal is to offer a safe and comfortable environment where all focus can be placed on the healing process. That said, we would be grateful to have an opportunity to gather more details. If you would be willing to discuss your concerns with us directly, please contact us. We would greatly appreciate it.  

Suzin V.'s profile image
Suzin V. 
rating
8 months ago

If I could give 0 stars I would. Staff treated terribly and patients treated even worse. Food is pitiful that the patients are provided. Bad work environment. Illegal happenings. 

Lisa Y.'s profile image
Lisa Y. 
rating
a year ago

Our minor child was admitted to Harbor Oaks. We have had a few instances where we have dealt with Harbor Oaks and each instance has been a horrible experience that we hoped would get better (since several years had passed between experiences). It didn't. We will never deal with them again. If you are considering admitting your child (especially if it is on a Friday or over the weekend), DO NOT do it. Wait for a bed to open up somewhere else. Trust me, it will be worth the wait. Harbor Oaks does not provide group/individual t... read more

John M.'s profile image
John M. 
rating
a year ago

I was admitted from Chelsea hospital in Chelsea Michigan to Harbor Oaks, New Baltimore because my daughter made a welfare check on me while I was camping in the Chelsea area. I woke up in the morning to greet two police officers and four med-techs. I went willingly to Chelsea because I thought it was a misunderstanding and would be released that day. Chelsea should never have admitted me since they did not have the staff to evaluate me. Next thing, I am on my way to Harbor Oaks (HO) because Chelsea hospital had no psychiat... read more

Mary B.'s profile image
Mary B. 
rating
a year ago

In fall of 2023, my husband was given antidepressants that made him homicidal. He ended up in this hospital for less than a week. He walked in, but left in a diaper, wheelchair, and was catatonic. He was extremely over-drugged and had to be admitted to a trauma hospital for three weeks to recover from the drugs. He was dehydrated, had severe neurological problems, along with liver, urinary, and other problems. He was mistreated and abused. Just horrible. 

Krista K.'s profile image
Krista K. 
rating
a year ago

when I was there just a few days ago I was given food that did not meet my dietary requirements I was also given moldy food. At some point 8 kids threw up from the food being so disgusting but them starving and needing to eat. I stayed for 9 days and was starving the whole time. they threatened to sue my parents if I didn't participate. they yelled at me for using coping skills. they neglected me when my arms and legs went totally numb and I couldn't feel them. they refused to let people leave if they denied eating the moldy... read more

Jessica Z.'s profile image
Jessica Z. 
rating
a year ago

tw:r@pe, physical assault by staff and patients,sexual assault by staff, verbal abuse, hair getting ripped out by staff, force feeding by nurses,clothes torn off,torture,solitary confinement, forced sedation. This place is like outlast asylum.I had no consciousness during about 20 days of my stay due to psychosis. Around the last five days were all I know about.I was admitted here for a psychotic break and was essentially tortured here.I got diagnosed with bipolar& put on five meds.they called me bipolar because I was "disag... read more

Jessie B.'s profile image
Jessie B. 
rating
a year ago

So I would not recommend this place for your child. They are not organize they lie to your face they treat them like they're in jail 10 minute phone call. Once they know in person visits they let you talk to a doctor, but then they don't even start him on the medication that they say that they are medication's. I ask for my son not to get they give the medicine he was supposed to get they wasn't giving any time he acted up they gave him shots. They gave him nine shots in a little bit over 24 hours. I don't see how they expec... read more

Frequently asked questions about Harbor Oaks Hospital

How is Harbor Oaks Hospital rated?

Harbor Oaks Hospital has a 2.2 star rating with 461 reviews. 

When is Harbor Oaks Hospital open?

Harbor Oaks Hospital is open now. It will close tomorrow at 12:00 a.m.