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Harbor Oaks Hospital
- Psychiatrists
- New Baltimore, MI
About this business
Location details
35031 23 Mile Rd, New Baltimore, MI, 48047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My child received proper care during his stay in the autism part of the hospital. He is doing much better and I feel very satisfied with his treatment.
I was at this hospital very recently so I can say with confidence that this was the worst psychiatric hospital I've been to- I've been to three. The staff were exceptionally rude for no clear reason. There is a point system there-you use points to get rewards- and staff would take points away for simple human behaviors, like talking to someone not in your age group, accidentally touching someone else, or even things as simple as expressing things around the topic of how the staff suck ass. The rooms are disgusting, uncomfor... read more
Business response:
We are very disheartened by this feedback, as we strive to provide superior clinical care in an encouraging and supportive setting where true healing can begin. Receiving feedback is pivotal to the work we do, and it is imperative that we gather more information so that we can best address your concerns. Please contact us directly.
The facility is both unsanitary and dangerously cold. Despite being a treatment center, there is no actual therapy provided; 'group sessions' are led by BHAs who just hand out endless school-like packets and worksheets. When I was admitted, patients were even forced to come up with their own coping mechanisms. I watched a friend's condition actively decline because staff would tell her to 'take a break' whenever she showed strong emotions, rather than offering actual support. The BHAs were consistently passive-aggressive, an... read more
Business response:
It is concerning to read this, though we are thankful that you were willing to share. Our goal is to offer a safe and comfortable environment where all focus can be placed on the healing process. That said, we would be grateful to have an opportunity to gather more details. If you would be willing to discuss your concerns with us directly, please contact us. We would greatly appreciate it.
20 minutes ago I tried to get into this facility to work for two months. I first submitted through a recruiter, they showed interest, then company would not return calls, emails to the recruiter. Next I applied directly to facility. Three different phone interviews made and all cancelled. I left multiple messages to get an orientation shift for the ShiftKey platform, again no return calls. I then applied again through recruiter. Showed initial interest, then wouldn't return calls or emails to him. When I finally got a c... read more
Business response:
Your feedback is extremely important to us, and we thank you for taking a moment to write this review. However, we are worried about what we have read and would like to have an opportunity to gather more information. We strive to provide the highest-quality care, and receiving feedback is crucial to ensuring that we do. Please contact us directly. We hope to speak with you soon. Thank you.
Horrible. This place should dissolve. Assaults, no real therapy (just 1 minute med reviews), and all 72 meals had to be thrown out because of my dietary restrictions they ignored. I left being under 100 lbs at 5'6" after a 2 week stay. If anything, they teach you how to lie just to leave. Even heard the charge nurse threaten more meds " I'll calm you down"
Business response:
Thank you for taking the time to leave this review, though it was troubling to read. We make every effort to ensure that our treatment center is able to provide care that meets identified needs, and it is important that we gather more information. If you would be willing to speak with us directly and discuss your concerns in more detail, we would greatly appreciate it.
You can't treat psychosis with sedatives and discharge them. We are back at the hospital again. Go back to med school! Horrible care!
Business response:
We are incredibly troubled by this feedback, as the delivery of quality care is central to the work we do. If you would be willing to provide more information regarding the circumstances and allow us to have an opportunity to address your concerns, please contact us. We would truly appreciate it.
Food is literal jail slop staff are rude and don't care about how you are there is no treatment it's just basically a really bad school only 2-3 good staff in the girls unit and constant fighting on the boys unit this place is terrible
Business response:
We are very disheartened by this feedback, as we strive to provide superior clinical care in an encouraging and supportive setting where true healing can begin. Receiving feedback is pivotal to the work we do, and it is imperative that we gather more information so that we can best address your concerns. Please contact us directly.
Discharged with not enough meds to reach my follow up with my outpatient doctor, said that it's not their problem because I've been discharged.
Business response:
Your feedback is extremely important to us, and we thank you for taking a moment to write this review. However, we are worried about what we have read and would like to have an opportunity to gather more information. We strive to provide the highest-quality care, and receiving feedback is crucial to ensuring that we do. Please contact us directly. We hope to speak with you soon. Thank you.
0 stars. Please choose another mental health hospital! The staff was horrific to my child. They took away the meal when child was locked in the calm room. They don't allow for meals after the scheduled time so my child was starving. The staff also chose to pull up my child's underwear to carry the kiddo and gave a complete weggie while dragging to get a shot. The lack of compassion they have is unreal. They don't care. It's borderline abuse! The only good staff was the charge nurse Christine. She was sweet, kind, compassion... read more
Business response:
It is concerning to read this, though we are thankful that you were willing to share. Our goal is to offer a safe and comfortable environment where all focus can be placed on the healing process. That said, we would be grateful to have an opportunity to gather more details. If you would be willing to discuss your concerns with us directly, please contact us. We would greatly appreciate it.
Frequently asked questions about Harbor Oaks Hospital
How is Harbor Oaks Hospital rated?
Harbor Oaks Hospital has a 2.2 star rating with 476 reviews.
When is Harbor Oaks Hospital open?
Harbor Oaks Hospital is open now. It will close tomorrow at 12:00 a.m.