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Healthpointe
- Medical Centers
- Garden Grove, CA
About this business
Location details
7052 Orangewood Ave, #6, Garden Grove, CA, 92841, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It might be a great venue to get everything done but it is very frustrating to try to get anyone to help you! I spent hour and a half trying to get something sorted out but kept on hold then drop the call. Also nobody seems to know what to do because they do not seem to listen to what you need! I’m not very impressed by the whole system!
I had a disappointing interaction with Carmen from the Corona office. Despite being in significant pain and unable to drive due to medication, she was uncompassionate and only offered limited options to see the doctor in person. Her lack of empathy and professionalism makes me question her suitability for a role in healthcare or customer service. Additionally, my experience with the call center was similarly unsatisfactory. It’s sad to hear how miserable she is in her job .
Very professional. Got to my appointment early was seen right away
Really good
Muy buena , muchas Gracias!
As always Healthpointe can't manage to send reminders for appointments, or give you a complete schedule. I was called in for an appointment part 1 of 2 where i was to have injections, and after waiting in the room was told i only needed to sign papers. Seriously my wife had to take off work because i was to need a driver. So she lost 4 hrs of work and I lost 3. Haven't they heard of Docusign. I could have came by any time to give my signatures without an appointment. When leaving they said they would fill a couple prescript... read more
De la chinchada mala compañía no la recomiendo para nada muy mal trato y te asen sentir mal y sobre todo te levantan falsos que tienes corona virus cuando no la tienes
Had a phone appointment January 15 2021and no one called. Then a rep called to ask if I stiill wanted the appt 3 hours later I said yes he put me on hold and then the call disconnected and no one has called me back yet. It's now January 18.2021
Super professionals with the best interest for us.
Frequently asked questions about Healthpointe
How is Healthpointe rated?
Healthpointe has a 4.4 star rating with 979 reviews.
When is Healthpointe open?
Healthpointe is closed now. It will open at 8:00 a.m.