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Heartland Women's Healthcare
- Obstetricians & Gynecologists
- Waterloo, IL
About this business
Location details
723 Station Crossing, Waterloo, IL, 62298, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff is good at the Waterloo office, in my opinion. My concern is the lack of ease during communication between patient/provider alongside absent clinical notes (aside from the basic copy paste) on the portal. I called the Waterloo phone number and was sent to of course the outsourcing line. 15 minutes of hold music only to get d/c w/o a call back. Waited, tried again, waited another 15 on hold to be met with someone who sounded more confused than me. Very frustrating experience when I just needed to be reassured that I... read more
Business response:
Hope, we appreciate your honest review. While it sounds like things were satisfactory, we always aim to go above and beyond. Please reach out to if you’d like to discuss what could have made your experience better.
Great staff! Friendly, quick, and helpful. The doctor is responsive and helpful. Grateful to have such a great health center so close to home.
Business response:
Thank you for your glowing review, Kelley! We’re so glad everything went well and that you enjoyed your experience with us. See you next time!
Everyone is always nice, wants me feel comfortable
Business response:
Hi Tamara, thank you so much for your 5-star review! We’re delighted you had such a great experience and look forward to welcoming you again at your next appointment.
Friendly, clean, quick. Everyone is very kind and understanding.
Business response:
Thank you for sharing your review with us. Our team greatly appreciates all feedback provided.
Great friendly
Business response:
Thank you for taking the time to share your positive experience. Our team reads all feedback received, and we truly appreciate it! Please be sure to tell friends and family members who are seeking a women's health provider about your experience.
Marla is always the best and everyone in the office is always amazing!
Business response:
Carmella, we can’t thank you enough for your kind words. Knowing you had a 5-star experience means the world to us.
Dr. Shelly is such a good and caring Dr. She has a great bedside manner.
Business response:
Laura, thank you for the amazing review! We’re thrilled you had such a positive experience.
Dr. Skully is great.
Business response:
Hi Jodi, we truly appreciate your 5-star feedback. Providing excellent service is our top priority, and it’s wonderful to know we succeeded. Thank you for choosing us!
Staff is very friendly.
Business response:
Thank you for your glowing review, Michelle! We’re so glad everything went well and that you enjoyed your experience with us. See you next time!
Frequently asked questions about Heartland Women's Healthcare
How is Heartland Women's Healthcare rated?
Heartland Women's Healthcare has a 4.9 star rating with 619 reviews.
When is Heartland Women's Healthcare open?
Heartland Women's Healthcare is closed now. It will open at 8:30 a.m.