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Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Treat you like family." My SUV needed service. Lynn Fritz got all my information and she took care of me like I was part of her family. She made sure that the issue was identified and she worked with me on the payments. She was very honest with me. She was also able to put me in a free rental car from enterprise. She is the Best! Love you Lynn! The staff are friendly and extremely knowledgeable and most of all professional. They take the time to listen to their customers to find the best solutions for them. I would highly r... read more
Business response:
Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"12 Stars for Distinguished Service! Mario" When I visited the dealership for the first time, Sven was very personable, makes every effort to relate to his customers, and was knowledgeable about the Nissan Rogue and all of the financing options. There was no pressure from Sven or the managers to purchase, even when I had to delay my purchase for another 2 months. Sven has an excellent job working with the managers and myself to put together a great deal, and was always available for questions and concerns even after I purcha... read more
Business response:
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
"GrantKing always provide excellent service at herb Gordon." Grant King, service advisor at Herb Gordon nissan always provides excellent service when I bring my vehicle In. He's fast and reliable. Herb Gordon nissan services dept outstanding
Business response:
Hi! We're so happy we were able to help you out! We can't wait to see you again, have a great day.
"Unparalleled Customer Service" Sven went above and beyond to educate us about the Leaf and the ins and outs of owning an electric car. He spent over three hours with us on two separate visits, answered all of our questions, provided us with resources, AND gave us the best deal on a Leaf out of all of the Nissan dealerships in the area. We are SO happy with our purchase and will send anyone interested in an electric car to Sven at Herb Gordon Nissan!
Business response:
Ronna, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Grant’s Bow Tie" I am a satisfied customer with the quality of the service, the free car wash after and the real double expresso topped with drip coffee during. The service people are very professional. Thank You!
Business response:
Ronald, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Nissan!
"Thanks for everything!!! " Thank you Akeem for your help and patience with me! I’m so excited about my brand new car!! I’m definitely telling all my friends and family about your service and help!
Business response:
Congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"We felt well cared for and got the car we wanted," We were given a great deal of attention and response to our questions plus a lot of information about operating and caring for our new car. The existence of a free charging station and future help with maintenance shows continuing support.
Business response:
Hi, thank you for your positive review. We're glad to hear that you found our team here at Herb Gordon Nissan so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"Customer Service at it’s Best!" The Customer Service Department at this Dealership has to be rated as Top and first in Class! I cannot find enough words to describe The quality, Care and TRUE expertise that my wife and I are shown and treated to. All of the people there from the Sales showroom to the young women who man the desk exhibit the utmost care and respect that I know Herb Gorden’s Nissan has built it’s reputation on . I Do have to cite the one individual who embodies and represents Herb Gordon. I don’t know his las... read more
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Nissan!
"Frances is the VERY BEST" After a lot of research and looking for a car, I found the car that I wanted for my small family at this dealer. Frances helped us out and went above and beyond what can be done to make sure that we are happy and satisfied with the purchase of the 2017 Rogue, which we are very happy with it. Frances is a great human and it was very nice meeting her an knowing that there are still good people out there. If you find your car at this dealer, go for Frances with no hesitation.
Business response:
Rowe, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Nissan!
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is open now. It will close at 6:00 p.m.