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Heritage Hills Senior Living
- Assisted Living Facilities
- Hendersonville, NC
About this business
Location details
3200 Heritage Cir, Hendersonville, NC, 28791, United States
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I am the guardian of a 92 year old woman who 5-6 years ago was an incredibly involved woman. She was involved in animal rights, a couple of lunch groups, books clubs; a very busy person. In the last 5-6 years, she had taken to her bed. The only times she would leave her bed was to eat and go to the bathroom. Caregivers were with her 24 hours a day, every day. The daytime women had to read to her all the time. Her mind was failing as well. The time came this year when her safety from night walking was becoming an issue. I loo... read more
Business response:
Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear this. Thank you again for letting our team know how we did! We look forward to helping again in the future.
[Name removed] was terrific. She was very professional and knowledgeable. I felt very informed and impressed with Heritage Hills. [Name removed]
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day!
I am please with the area I also like the floorplans and amenities this community is convenient and does allow fencing and backyard which is a plus . There is a craft house on site . This is strictly independent living no step downs how ever does include a memory care and physical therapy .
Business response:
Anonymous, thank you for your kind words and this wonderful review!
[Name removed] was an excellent guide and all paperwork was handled with ease. This facility has been an excellent choice for my Dad and the staff members do a great job.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Wonderful and engaging environment, Clean and welcoming. Staff is absolutely wonderful.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Plan to move into this community
Business response:
Thank you for your positive review. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Heritage Hills. We appreciate you taking the time to leave us a review and hope you have a wonderful day!
[Name removed] showed us several homes and introduced us to so many residents. One couple even volunteered to show is their home so we could get an idea of how furniture would fit. Really super friendly people (residents) and staff. I will definitely live these.
Business response:
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Heritage Hills, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.
I am happy I chose Heritage Hills. I have a wonderful cottage. The maintenence has been very helpful. Wait staff - pleasant and helpful. Dining room has been awkward with buffet. Menu not always nutritionally balanced. (Please don't grade my spelling - senior moment)
Business response:
Thank you for your review, your opinion is very important to us. We are very proud of our community and support staff. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, [removed] Please feel free to contact with any and all questions, [removed].
Nice, quiet place to live.
Business response:
Hi there, thank you so much for your positive comments about Pacifica Senior Living Heritage Hills!
Frequently asked questions about Heritage Hills Senior Living
How is Heritage Hills Senior Living rated?
Heritage Hills Senior Living has a 4.6 star rating with 194 reviews.
When is Heritage Hills Senior Living open?
Heritage Hills Senior Living is open now. It is open 24/7.