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Heritage Monona Senior Living
- Assisted Living Facilities
- Monona, WI
About this business
Location details
111 Owen Road, Monona, WI, 53716, United States
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Wonderful tour! [Name removed] was very warm and friendly! Lovely facility
Amazing staff and availability of the management team. The Guest Relations and Executive Director were very friendly and introduced us to everyone in the management team and numerous staff members. Every person said hello to us, all the residents were having fun doing some quiz game on a tablet. No pressure while we were there and felt at home. We are excited our loved one is living there now. Everything is so clean and smells amazing from the popcorn when you walk in to the lunch we witnessed. I have had a lot of questions ... read more
I am happy my dad is here they are taking good care of him. They are caring, helpful and responsive. They will always make sure he is clean and has clean clothes on. If he were to have an accident they are prompt to get him cleaned up. The food is good but he thinks its to blad, he is on a low sodium diet. He is in a nice spacious room with a restroom. Housekeeping will clean for him and do his laundry and put his clothes away. They have a sidewalk out front where they sit in chairs and enjoy the sun. I would recommend this ... read more
Business response:
We are glad your dad is doing so well at Heritage Monona! Providing a caring and comfortable environment for our residents and their guests is very important to us. We appreciate your comments!
I toured this facility while looking for a place for my Aunt. The reason why we did not pick this community is that they only had efficiency apartments which were right above the entrance. The marketing director was very helpful and informative. They answered all of our questions and gave us clear answers. It’s a very nice facility and the staff was friendly too. I would recommend it to other families.
Business response:
We are glad you had such a positive experience on your tour of Heritage Monona. Providing a friendly and welcoming environment for our guests and residents is very important to us. We appreciate your comments!
My Father is here currently and so far he seems to be settling well. From what I’ve seen, the staff seems to be interacting pretty positively with my dad and he doesn’t have any complaints so far. We know someone who has a parent that’s here, too, and they seem to be pretty accommodating to his needs as well. Dad says the food is good and hasn’t had any complaints. They clean his apartment once a week and when I go in there it is pleasant smelling and it looks like it’s good. There are exercise classes, games, a daycare cent... read more
Business response:
We are pleased that your father is having such a positive experience at Heritage Monona so far. Providing a clean, active and attentive environment for our residents and their guests is very important to us. We appreciate your comments!
Clean and nice facility. Very helpful caring staff. Quiet building. Meals are very good. Many activities. Safe environment.
Business response:
Hi Kathleen. Thank you for your comments. Heritage Senior Living prides itself on providing a caring, safe and active environment for our residents. We're glad you had a positive experience at our Monona community!
This is a good community, and my tour of it went very well. The community looked really nice, and everything was nice, and clean. The staff was cordial, and polite. Everyone was kind to my family, and I. It was nice experience overall. However I did find another community that suited our needs better.
Business response:
We're glad your tour of Heritage Monona went well. Providing a positive environment for our guests and residents is very important to us, and we appreciate your comments.
My tour of this community was a nice one overall. From what I was shown the community looked nice. The staff I came across was kind, and friendly. My tour guide was nice, and my questions were answered. I did find another community that suited our needs better, my tour of this community was a good one.
Business response:
We are glad that your tour of Heritage Monona went well. Treating our guests, residents and families will kindness and respect is at the core of our mission. We appreciate your comments!
I moved into this community. The staff are nice and attentive. The menu could use some improvements. The community is clean, but could use alittle improvements. They offer activiites to help the residents. We would recommend that families tour this community for the care of a loved one.
Frequently asked questions about Heritage Monona Senior Living
How is Heritage Monona Senior Living rated?
Heritage Monona Senior Living has a 3.6 star rating with 127 reviews.
When is Heritage Monona Senior Living open?
Heritage Monona Senior Living is open now. It is open 24/7.