Heritage Muskego

lavenderblue 

on Caring

4 years ago

I am a friend or relative of a current/past resident I made my sister a very beautiful mother of pearl Christmas tree. Last time I came the room had been rearranged & the tree was placed on the window sill broken. I placed it in the corner on a small table where it wouldn't be in the way. A apology would have been nice. Why was it on a window sill that had blinds on it. 

Sue 

on Caring

4 years ago

I am a friend or relative of a current/past resident My father-in-law was at Heritage of Muskego for four months before he passed away. And then my brother-in-law lived there for over a year. He has frontotemporal dementia, so he was in the memory care unit. My father-in-law was in assisted living. There were a lot of turnovers in there. The person that overlooks the entire facility went through three of those while my brother-in-law and my father-in-law were there. Over the course of three years, they had three changes in l... read more

Sharon 

on Caring

4 years ago

I visited this facility I did not get a good feeling at Heritage Muskego at all. As I was touring, I smelled urine in the hall, and that was not a good thing. I didn't care for the sales director; she didn't have much personality. I didn't think the residents were happy. They were eating when I toured, and they didn't look happy at all. The whole place was just quiet, nobody was talking, it just didn't look very happy. You could feel the difference compared to the other places where the residents are happy, and it feels like... read more

Patty 

on Caring

5 years ago

I visited this facility We took a tour at Heritage Muskego, and it was very limited as to what we saw. We were only looking at memory care after we found out my mom needed to go to memory care. Muskego was closer to my dad's house, so we were only looking at memory care. My parents were looking at getting two beds into a memory care suite which is small. The one who assisted us on the tour was very knowledgeable. There was nothing they could not answer, so it went very well. There is a puzzle room on one floor for the reside... read more

Kurt 

on Caring

6 years ago

I visited this facility Heritage Muskego is very modern and well-maintained, it's fairly upper-class in a way. The staff was very accommodating, she did a thorough job and showed us upstairs and downstairs. I was shown the single residences, they're updated and follow the latest trends. They have activities for the residents like vacation plans or entertainment if I remember correctly. It's kind of a neat feeling, you're not sure how much there is to see. I wanted to explore further just to see how big it is, and when you're... read more

Safari1 

on Caring

6 years ago

I am a friend or relative of a current/past resident My parents live at Heritage Senior Living in Muskego. Last Thursday night their underground parking structure was flooded. Twenty cars were totaled- with water up to the cup holders. Storage contents were ruined. Administration at Heritage held a meeting Monday and promised they’d provide updates to inform residents of the status. All they offered was “IT WAS AN ACT OF GOD,” i.e. “YOU’RE SCREWED.” The only help offered to 80 and 90 year old people was a *%##^ dumpster t... read more

Joan 

on Caring

7 years ago

I visited this facility I didn’t like the new Heritage Senior Living. If I were a person who wanted to go into over 55 and live there, it’s fantastic, but I wasn’t looking for that, and I was looking for my brother. It was more expensive. They didn’t have a stove in the assisted living, and my brother liked to warm up his soup on a stove. I felt it was very large, but they had very nice people, the people who worked there, and they call you by your first name.