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Hidden Valley Animal Hospital
- Veterinarians
- Independence, MO
About this business
Location details
17501 Hidden Valley Road, Independence, MO, 64057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I am sure they will remove this as soon as they see it so I am posting this on every social media site and consumer group I can. I made a reservation for my dog over 30 days prior to the date he was needing to be boarded. We had been boarding him there for over 2 years with no issues and in fact my dog loved the people there. They made a change in their policy requiring confirmation of reservations after I made my reservation. I spoke to the office manager in the beginning of December and stated I would pay my outstanding ba... read more
Business response:
Heidi, We absolutely adore and have truly enjoyed caring for your little guy while you travel! The moment we realized you had a long outstanding balance with us we attempted multiple times to reach you by phone and even in a written letter. With no response, we honored our long waiting list of holiday boarders. Once you contacted us we offered to house your dog in a double wide hospital kennel. This kennel is designed to comfortably accommodate 200+ pound patients. Your 48 pound dog would have been pleasantly comfortable. We... read more
We had taken our two dogs to Hidden Valley Animal Hospital for over 13 years. Unfortunately, this past August we had to have our dogs put to sleep. What was supposed to be a peaceful and loving act for our animals turned out to be horribly traumatic. Our dog's last minutes were filled with fear and pain due to the lack of care. It was so bad that the assistant in the room had to leave for the day because she was so upset by the incident. If you look at other reviews of Hidden Valley Animal Hospital on Yelp, (look at all of t... read more
Frequently asked questions about Hidden Valley Animal Hospital
How is Hidden Valley Animal Hospital rated?
Hidden Valley Animal Hospital has a 4.6 star rating with 1,252 reviews.
When is Hidden Valley Animal Hospital open?
Hidden Valley Animal Hospital is closed now. It will open tomorrow at 7:00 a.m.