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HL-3180CDW
About this business
Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side."
Don't waste your time - unless you need a large, awkward weight training tool. I just wanted to let you know that I ordered this - best price was on Amazon, and I'm glad it was! My first one scanned, but wouldn't copy or print (some kind of update was needed and had to be done by them). They sent a second one. Second one printed, but wouldn't copy or scan (the scanner bar wouldn't go all the way across). I am now on DAY 1 of a multi-function printer that I bought in October, 2016. Four months later. Brother customer service ... read more
Goes through toner way too fast! The printer does a great job at printing nice looking documents, but it goes through toner like a beast. I purchased genuine brother toner from Amazon and in less then three months, all three of them need to be replaced. I have only printed between 500-1000 pages, almost exclusively B&W. I can't afford to spend $200 on new toner every three months!
Buy the one with the document feeder for the same price Don't buy this. Get the same printer but with the document feeder (and fax) for the same price here: https://www.amazon.com/dp/B00C6MNQ92?ref=emc_b_5_t
Received Defective Printer Bought this printer 8 months ago for our office and it has never worked properly. I have called and worked with 3 different Brother agents. The initial problem is that once the printer is set up and operating, within 10 minutes, it will not connect with my laptop to print wirelessly. Unplug the printer, plug in again and it works fine for 10 minutes, then loses connection to laptop again. Will never print again until I unplug and plug in again. Then it will print for 10 minute and quit. I have been... read more
BE WARNED.. worked for 1 year until "firmware update" - fried the motherboard. Now garbage and Brother hasn't offered to help BE WARNED... my machine worked great for 1 year until I ran a "firmware update" which fried the motherboard. I spoke with a couple of service techs in CA and they've had the same experience several times. So basically my 279.00 machine lasted 1 year now have to replace it. It is cheaper to buy a new printer than to have the motherboard replaced and they refuse to sell the motherboard to a consumer. Be... read more
The Definition of Underperformance and Terrible Support. This product does not have supported drivers for Mac OS 10.12, and I have spent almost 2 hours on the phone waiting to talk to mac tech support. It will work on one computer, but not on any others unless connected via USB. Airprint is a non-starter. I will return this product as it is almost farcical how poor their 'easy to use' software is. This is with modern Mac's/Iphone/Ipad's, Archer C8, and this new laser MFD. It's an inexcusably terrible support network tied to ... read more
Useless machine. I've owned it 2 months Useless machine. I've owned it 2 months. As another reviewer notes, paper jams constantly. Don't rely on Brother's customer support--assuming you can get them to answer your e-mail. They won't refund your money, and even if the machine is defective, you have to pay to ship this 50+ lb. machine back to them. Buy something else.
Paper jams! The duplex function simply does not work. Paper jams EVERY SINGLE TIME. Do not buy!!! (And yes, I have applied the latest firmware update).
Arrived fast in good condition, but Arrived fast in good condition, but... I plugged it in, bzzzzz, poof, smoke, it's dead. Nice job Brother, nice job...
Frequently asked questions about HL-3180CDW
How is HL-3180CDW rated?
HL-3180CDW has a 3.9 star rating with 584 reviews.
When is HL-3180CDW open?
HL-3180CDW is closed now. It will open tomorrow at 9:00 a.m.