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Hoffman Energy
- Heating & Air Conditioning/HVAC
- Trumbull, CT
About this business
Location details
56 Quarry Rd, Ste 2, Trumbull, CT, 06611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hoffman Fuel customer service is the best, 24/7 and full of experienced techs. My home is very old and no matter what the issue is, the service department and plumbers at Hoffman have ALWAYS fixed the problem. Hoffman also locked in my oil price, at my request, explained their simple contract and the team that delivers the oil always pumps it slowly and carefully. Full service, great prices, incredible customer support and techs, what else could anyone want from their fuel company. Highly recommend Hoffman, would give th... read more
Extremely upset with your Billing.
We are currently in a ceiling height contract and while oil prices are down I seem to be getting billed at a higher rate.
Business response:
Denise -We understand that our Customer Service Department was able to connect with you in resolving your concerns. We do appreciate your loyalty and are very happy that the situation is being addressed. Don't hesitate to reach out to us should you have any further questions. Regards, Hoffman Energy
Your customer service and policies change every time. You care more about money than servicing your customers.
Business response:
Simone- We are very sorry to hear about your recent experience and would like to thank you for bringing this matter to our attention. We would love the opportunity to discuss this with you, please provide your information via https://www.hoffmanfuel.com/contact/feedback/ and a manager will be in touch with you shortly. Regards, Hoffman Energy
Ridiculously overcharged
Wrong diagnose of the problem causing the overheating of my home which cost 1000s in heating oil, just the perfect situation for Hoffman to make a lot of extra money selling then the overpriced oil to me. Once you're on the contract, it's all about how much they can get you for. Ripoff Company. Never use them or recommend anyone using them.
Frequently asked questions about Hoffman Energy
How is Hoffman Energy rated?
Hoffman Energy has a 3.9 star rating with 194 reviews.
When is Hoffman Energy open?
Hoffman Energy is closed now. It will open tomorrow at 9:00 a.m.