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Hollywood Feed
- Pet Stores
- Cordova, TN
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Cordova, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to...Ā read more
Location details
1001 N Germantown Pkwy, Cordova, TN, 38018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Really surprised that my order was not delivered on the day I ordered it usually same day delivery is not a issue and nothing was communicated to me about the change in delivery date or timeĀ
Business response:
Thank you for your feedback, Joe. At Hollywood Feed, we take pride in providing excellent customer service. Same Day Deliver is for the convenience of all our fantastic customers and we take pride in making sure it is a very smooth process. In honor of the Easter holiday Hollywood Feed was closed for business. Our marketing team sent out email reminders so all of our customers could be aware. We are disappointed that you did not receive the correspondence. We hope that you continue to shop with us and know that futured deliv...Ā read more
Honestly, I just love going into this store. Everyone is so friendly and welcoming and knowledgeable. You can tell they really really love animals and want to give you the best and most helpful advice to take care of yours.Ā
Business response:
Thank you for the kind words, Megan! We appreciate your continued support! Our Cordova store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like our own. Thank...Ā read more
Excellent customer serviceĀ
Business response:
Dianne, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!Ā
always helpful and friendlyĀ
Business response:
Keith, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon!Ā
always helpful and friendlyĀ
Business response:
Keith, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon!Ā
Very warm reception, all my questions were answered and future help offered. Great customer serviceĀ
Business response:
Sandy, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!Ā
Great customer service always at each store that I've visited. Employees are always offering to help you & suggest items for your pets. Always knowledgable on products & able to answer my questions. THANKS !Ā
Business response:
Mike, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family!Ā We've now opened up much of our internal training to the public that users can view resources and training classes atĀ hfu.hollywoodfeed.com.Ā Ā It is always a pleasure to have such wonderful fee...Ā read more
Staff is always friendly and helpful very knowledgeable. Darkness and I love you šššāš¦ŗĀ
Business response:
Merry, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes atĀ hfu.hollywoodfeed.com. We hope to see you and Darkness again very soon!Ā
Very warm reception, all my questions were answered and future help offered. Great customer serviceĀ
Business response:
Sandy, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!Ā
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,086 reviews.Ā
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m. Ā