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Hollywood Feed
- Pet Stores
- Cordova, TN
About this business
Location details
1001 N Germantown Pkwy, Cordova, TN, 38018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent customer service
Business response:
Dianne, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Really surprised that my order was not delivered on the day I ordered it usually same day delivery is not a issue and nothing was communicated to me about the change in delivery date or time
Business response:
Thank you for your feedback, Joe. At Hollywood Feed, we take pride in providing excellent customer service. Same Day Deliver is for the convenience of all our fantastic customers and we take pride in making sure it is a very smooth process. In honor of the Easter holiday Hollywood Feed was closed for business. Our marketing team sent out email reminders so all of our customers could be aware. We are disappointed that you did not receive the correspondence. We hope that you continue to shop with us and know that futured deliv... read more
Honestly, I just love going into this store. Everyone is so friendly and welcoming and knowledgeable. You can tell they really really love animals and want to give you the best and most helpful advice to take care of yours.
Business response:
Thank you for the kind words, Megan! We appreciate your continued support! Our Cordova store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like our own. Thank... read more
Great service
Business response:
Thank you Fabian! We are so glad to hear you loved your experience so much that you gave us 5-stars! We hope to see you again soon!
Excellent customer service
Business response:
Dianne, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
always helpful and friendly
Business response:
Keith, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon!
always helpful and friendly
Business response:
Keith, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon!
Very warm reception, all my questions were answered and future help offered. Great customer service
Business response:
Sandy, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
Staff is always friendly and helpful very knowledgeable. Darkness and I love you 💕😊🐕🦺
Business response:
Merry, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you and Darkness again very soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,216 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.