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Hollywood Feed
- Pet Stores
- Memphis, TN
About this business
Location details
4864 Poplar Ave, Memphis, TN, 38117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Workers checking people out at the self checkout kiosk defeats the purpose of giving customers that option. Also, you barely have time to look because you’re busy telling 6 different workers, “I’m just looking,” when they ask if you need help. I appreciate it to a certain extent but it gets to a point that it’s annoying.
Business response:
Thank you for taking the time to share your feedback, Madison. We understand how important a smooth and comfortable shopping experience is, and we’re sorry to hear that your recent visit didn’t fully meet your expectations. Our goal with self-checkout is to provide convenience and flexibility, and we also have team members available to assist when needed, but we certainly don’t want it to feel intrusive or overwhelming. Your comments about the balance of assistance and giving customers space to shop are very helpful, and w... read more
I have a great experience every time I visit Hollywood Feed . My dog has severe corn allergies and can’t have food with animals who are fed corn . My first trip here an employee found a completely grain, chicken free food for Addie. Her skin is 80% better. The only time she has problems now is summer and grass. This week an employee helped me find a treat that would not hurt her teeth or her allergies Thank you!!
Business response:
Thank you for your wonderful feedback, Mona! We're so happy to hear that our knowledgeable team members have been able to help you find the perfect solutions for Addie's specific dietary needs. Finding grain-free and chicken-free food that has improved her skin condition by 80% is exactly the kind of specialized assistance we love to provide our pet parents. It's wonderful that you've seen such positive results, and we're glad our team could also help you locate treats that work well with her allergies and dental health. You... read more
Exactly the cat litter box I was looking for and able to pick it up within an hour. Very pleasant employee brought it right out to my car. On a Sunday!
Business response:
We sincerely value your wonderful feedback, Kathryn! It's fantastic to hear that we had exactly the cat litter box you were looking for and that you were able to pick it up within just an hour. Our team takes pride in providing quick and convenient service, and we're so glad our employee could bring your purchase right out to your car to make things even easier for you. We especially appreciate you highlighting that this excellent service happened on a Sunday, showing our commitment to being there when our customers need us ... read more
The employees at Poplar and Erin are always very helpful. They greet you when you walk in and ask how they can help!!!
Business response:
Thank you for your wonderful feedback about our helpful team at Poplar and Erinway! Their warm greetings and assistance make all the difference.
Workers are helpful and pleasant. They direct me to products that have solved my problems with my finicky eater.
Business response:
We appreciate your feedback about our helpful team members. I am so glad we found solutions for your finicky eater's needs.
Every one so helpful, love this place
Business response:
Thank you for your wonderful feedback! We're thrilled our helpful team made your experience great. Your support means so much to us!
We love Hollywood Feed
Business response:
We are absolutely thrilled to hear you love Hollywood Feed! Your loyalty means everything to us.
The manager and her staff are always so helpful and friendly
Business response:
Thank you so much for your kind review! We’re thrilled to hear that the manager and team at our Poplar store are always helpful and friendly. Providing attentive, knowledgeable, and friendly service is something we take great pride in, and it’s wonderful to know that it makes your visits a positive and enjoyable experience. Our goal is to make every customer and their pets feel welcomed and well cared for, and feedback like yours truly validates our efforts. We sincerely appreciate your support and loyalty and look forward... read more
As always very friendly and helpful!
Business response:
Hi Dawn! Thank you so much for taking the time to leave a review. We’re thrilled to hear that our Poplar team continues to provide friendly and helpful service. Making sure you and your pets feel welcome and supported is always our goal. We truly appreciate your kind words and look forward to seeing you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,733 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.