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Hollywood Feed - Mountain Brook, AL

5.0
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Mountain Brook, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family mem... read more

Location details

2800 Cahaba Village Pl, Suite 180, Mountain Brook, AL, 35243, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,357 reviews
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Desi V.'s profile image
Desi V. 
on Birdeye

a year ago

Staff was very friendly and hel0ful with my puppies 

Business response:

Desi, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that we was able to provide you with the best possible service. This store has a great team, and we are proud of them!  We take pride in the services we offer, the products we sell, and the pets and people we help every day.  Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Thank you for being a part of the ... read more

Shannon P.'s profile image
Shannon P. 
on Birdeye

a year ago

Always great customer service!! 

Business response:

Shannon, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Alison B.'s profile image
Alison B. 
on Birdeye

a year ago

Customer service was great. Supply was great. Options were great. Clean. 

Business response:

Alison, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Maureen P.'s profile image
Maureen P. 
on Birdeye

a year ago

Great customer service- very knowledgeable,polite, takes time with customer 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Alison B.'s profile image
Alison B. 
on Birdeye

a year ago

Customer service was great. Supply was great. Options were great. Clean. 

Business response:

Alison, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Maureen P.'s profile image
Maureen P. 
on Birdeye

a year ago

Great customer service- very knowledgeable,polite, takes time with customer 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Karen V.'s profile image
Karen V. 
on Birdeye

a year ago

My Husband and I are so grateful for the fantastic family feeling when we walk into this store. Very friendly staff and customers. Love meeting everyone's pets! When our dog was very sick, Charlie was so knowledgeable of the products that possibly could help her with her nutritional needs. We met the Regional Manager Joy Varden and she was fantastic to speak with. She cares so much for the customer's needs and the staff at the stores. Thank you for this opportunity! 

Business response:

Karen, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more

Karen V.'s profile image
Karen V. 
on Birdeye

a year ago

My Husband and I are so grateful for the fantastic family feeling when we walk into this store. Very friendly staff and customers. Love meeting everyone's pets! When our dog was very sick, Charlie was so knowledgeable of the products that possibly could help her with her nutritional needs. We met the Regional Manager Joy Varden and she was fantastic to speak with. She cares so much for the customer's needs and the staff at the stores. Thank you for this opportunity! 

Business response:

Karen, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more

Victoria C.'s profile image
Victoria C. 
on Birdeye

a year ago

Excellent service. Looking forward to the addition of more items for cats!😺 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,357 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Thursday at 9:00 a.m. 

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