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Hollywood Feed
- Pet Stores
- Mountain Brook, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Mountain Brook, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family mem... read more
Location details
2800 Cahaba Village Pl, Suite 180, Mountain Brook, AL, 35243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
First time there and I went to work the next day and asked my coworkers if they had ever been. I recommended them to check it out. Greeted by the adorable Dalmatian at the wrap stand. So cute! Had a lot of cute things and items you don’t find at the chain stores. The associates were so friendly and nice. Great experience which is hard to find in stores theses days. Will definitely be back!
Business response:
Thank you April for the kind words! We appreciate your continued support and the great recommendations! Our Cahaba Village store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies a... read more
Great selection and the people were very nice and helpful!
Business response:
Thank you so much for such an outstanding review Mckenzie! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Our store works hard to have treats and food your baby loves. Also, we love giving the best customer service to everyone and your fur-baby/ies.We're thrilled you're pleased with our service and hope to see you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.holly... read more
I appreciate an associate's getting my bag of dog food from the shelf and another one's carrying it to my car.
Business response:
Mary, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more
Cool people work here
Business response:
Mark, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employe... read more
Went there for the first time and I really liked how clean and the layout of this business. Everyone was very nice and helpful.
Business response:
Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
Josh and his Team provide great Customer Service….It was pouring down rain upon leaving the store and the staff member grabbed an umbrella and escorted me to my car.
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, n... read more
Customer service is excellent even when it is a busy time. Answered questions on chew "bones". Turned out to be a good set of choices.
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
We love the MB Hollywood Feed! We always get exceptional service and friendly employees. Highly recommend for all your fur-family members!
Business response:
Caleigh, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from vet... read more
Everyone Is Extremely Helpful. 5 Stars
Business response:
Rob, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & be... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,392 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.