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Hollywood Feed

4.9
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Collierville, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family membe... read more

Location details

3615 S Houston Levee Rd, Collierville, TN, 38017, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,049 reviews
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Deb O.'s profile image
Deb O. 
on Birdeye

a year ago

Very nice and helpful staff 

Business response:

Deb, We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! Amber W. Customer Service Hollywood Feed Be sure to visit hfu.hollywoo... read more

Tequila T.'s profile image
Tequila T. 
on Birdeye

a year ago

First visit; I loved it!! I told her what I wanted and she went right to it, picked it up and took it to the register. She found out I was a first-timer and gave a beautiful calendar along with a few treat bites!! My pups like them since they haven't reached two months quite yet!! She signed me up and I now have a 20% off welcome coupon!! Thanks again for making my experience an unforgettable one!! I will be back soon!! 

Business response:

Hi Tequila! Thank you so much for such an outstanding review! We appreciate your support! Our Collierville store has a great team, and we are proud of them. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We also go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your puppies! Thank you for visiting... read more

Ben, B.'s profile image
Ben, B. 
on Birdeye

a year ago

Amazing help with information about food, toys, and crates. 

Business response:

Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! Taylor M.... read more

Sandy K.'s profile image
Sandy K. 
on Birdeye

a year ago

Andrew at the Collierville location was very helpful, and showed me several items that would be helpful with a new puppy. 

Business response:

Sandy, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Andrew was able to provide you with the best possible service. We are so proud of him and grateful to have him on our team! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Congrats on th... read more

Bessie R.'s profile image
Bessie R. 
on Birdeye

a year ago

The best customer service! 

Business response:

Bessie, Thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more

Tony S.'s profile image
Tony S. 
on Birdeye

a year ago

I use the same day delivery frequently and am very pleased with the service and quality of the dog food. 

Business response:

Tony, thank you for the awesome review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we're happy we had your dog's specific food in our store. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon! Bryan Y. Customer Service Liaison Hollywood ... read more

Matt W.'s profile image
Matt W. 
on Birdeye

a year ago

Great customer service. What I needed was easy to find, and the employees were extremely friendly. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Helen B.'s profile image
Helen B. 
on Birdeye

a year ago

The shopping I nice in there 

Business response:

A 5-star review from a 5-star customer! Thank you so much for your stellar review!Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodf... read more

Christy P.'s profile image
Christy P. 
on Birdeye

a year ago

Great customer service and very knowledgeable. 

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Univers... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,049 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Thursday at 9:00 a.m. 

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