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Hollywood Feed
- Pet Stores
- Collierville, TN
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Collierville, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family membe... read more
Location details
3615 S Houston Levee Rd, Collierville, TN, 38017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great
Business response:
Tom, we are glad that you enjoyed your visit so much that you gave us a 5-star review! Come back and see us again soon!
Great store and personnel are always happy and greet you with a smile. Easy shopping
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Tony! We hope to see you again soon!
This store always has everything you need. Very friendly and helpful employees!
Business response:
Mimi, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!
Such a difference between the level of knowledge at this store and a big box retailer. Nicole (the manager) spent quite a bit of time helping me select a new dog food for my senior who put on a few extra pounds and has been having trouble losing weight. Lots of patience answering all my questions. Thank you so much! He loves his new food :)
Business response:
Myrna, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We are happy to hear your baby is enj... read more
3 behind the counter. 2 on cell phones, 1 needing assistance to check folks out. 1st time service has been subpar. No offer to help me take my 3 big bags to the car. 1st time for that too. Staff nice enough.
Business response:
Gabby, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Collierville location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Christa Gilliland, so that they can address this matter with the t... read more
Such a difference between the level of knowledge at this store and a big box retailer. Nicole (the manager) spent quite a bit of time helping me select a new dog food for my senior who put on a few extra pounds and has been having trouble losing weight. Lots of patience answering all my questions. Thank you so much! He loves his new food :)
Business response:
Myrna, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We are happy to hear your baby is enj... read more
This store always has everything you need. Very friendly and helpful employees!
Business response:
Mimi, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!
3 behind the counter. 2 on cell phones, 1 needing assistance to check folks out. 1st time service has been subpar. No offer to help me take my 3 big bags to the car. 1st time for that too. Staff nice enough.
Business response:
Gabby, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Collierville location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Christa Gilliland, so that they can address this matter with the t... read more
Great selection and wonderful service
Business response:
Jane, we are so glad to hear you loved your experience so much that you gave us 5-stars! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,078 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.