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Hollywood Feed
- Pet Stores
- Collierville, TN
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Collierville, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family membe... read more
Location details
3615 S Houston Levee Rd, Collierville, TN, 38017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very friendly, caring, helpful staff!
Business response:
Leslie, thank you for the terrific feedback! Our Collierville team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you soon!
Great customer service. Wish you would add coupons to customers frequent buyer accounts instead of emailing and my having to remember to take my iPad. Took a picture of the coupon with my phone in the past and they couldn't redeem. I just bought dog food a couple of days ago and today I get a coupon. Frustrating.
Business response:
Sheila, thank you for taking the time to leave us your review. I'm glad to hear our customer service was great for you, but I am sorry that our coupons have been frustrating for you. We'll be passing along your feedback to our marketing team and the Regional Manager over this location so that they can brainstorm how to make redeeming coupons as seamless as possible for our future coupons! If you'd like to share more about your experience, please email us at bark@hollywoodfeed.com with additional details. We hope to see you a... read more
Great Customer Service
Business response:
Teresa this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Great customer service is always something that we strive for and we are happy to have such great feedback! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
Excellencent customer service. They were very helpful and knownledge of the products. Great experience!!!!
Business response:
Thank you for the wonderful review, Tori! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
Great customer service!
Business response:
Bryan, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Excellencent customer service. They were very helpful and knownledge of the products. Great experience!!!!
Business response:
Thank you for the wonderful review, Tori! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
Great Customer Service
Business response:
Teresa this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Great customer service is always something that we strive for and we are happy to have such great feedback! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
Great customer service!
Business response:
Bryan, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Wonderful. Employees busy with carrying curb-side deliveries stopped to help my wife and I. Our cashier was so polite and helpful with all of our questions.
Business response:
Connor, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,058 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open on Tuesday at 9:00 a.m.