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Hollywood Feed - Wilmington, NC
- Pet Stores
- Wilmington, NC
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Wilmington, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more
Location details
3804 Oleander Dr, #102, Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The ladies that work at Hollywood feed are terrific. They were very informational very nice and had great customer service. They have great products and even gave me freebies on my first purchase.. we will definitely be returning customer!!!!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
The groomer was super nice and helpful. She was knowledgeable and helped us pick out some products. However there was another associate (I’m guessing a manager) who spoke to us really rude. Talked down about what we feed our dogs and overall had an attitude. It made us uncomfortable and not want to return.
Business response:
We apologize for the negative experience you had with one of our associates. We strive to provide excellent customer service and will address this issue with our team. Please feel free to reach out to us at (910) 769-4480 to discuss this further.
The associate who helped me (did not get her name and wished I would have) was awesome! She was very professional, very knowledgeable, and answered all my questions. It was a really nice experience.
Business response:
We're so glad to hear that you had a great experience at Hollywood Feed, Judi! Thank you for taking the time to share your feedback. If you have any more questions or need assistance in the future, feel free to give us a call at (910) 769-4480.
New to the area and went in just to browse. Excellent selection of raw in all its iterations. Every other section has a very nice curated selection. Not at all like other pet stores where the selection is overwhelming and hard to see what you are looking for. Staff is very knowledgeable. We will be back.
Business response:
Thank you for your positive review, Paul! We're glad to hear that you enjoyed browsing our store and found our selection of raw products to be excellent. Our team takes pride in offering a curated selection and providing knowledgeable assistance. We appreciate your feedback and look forward to welcoming you back to PetPeople by Hollywood Feed.
Great sales and helpful staff!
Business response:
Greta, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate your being a loyal Hollywood Feed customer! We hope to see you and your pet(s) again soon!
Employees were so kind and sought us out in the store to be helpful in picking out bones and treats for our newly adopted dog. They came up with ideas and gave advice and it was an amazing experience, will definitely be going back
I'm really glad to see a store stock products made in USA. I purchased a dog crate pad made by 'Mississippi Made' and I'm thrilled. It's made in USA of all USA sourced materials. I get all the warm and fuzzies from that. You have a return customer in me.
Great customer service Knowledgeable staff and great product selection
Always amazing staff, clean, organized, and best prices!! Always greeted at the door and never feel as if i al being hounded by emploeyyees.
Business response:
Hi Kelsey, thank you so much for your excellent review! Our Oleander Place store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We are thrilled to have such amazing feedback. Hope to see you soon! Michael S Customer S... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 152 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.
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