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Hollywood Feed
- Pet Stores
- Plano, TX
About this business
Location details
4909 W Park Blvd, #173, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Thankful y’all are open for business through these tough times. First time at this location, I will absolutely be back!
Business response:
Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to practice.... read more
Friendly faces, knowledgeable. Clean and welcoming.
Business response:
Thank you for the wonderful review, Paula! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
As always Hollywood Feed has a great selection of dog treats. I had asked the associate the price of a bag of treats and he became irritated and explained that his employee should have them labeled. I tried to play it off and said no problem, things happen. He appeared agitated and irritated saying that should never happen. I get it but maybe not say that to the customer. Things happen let it go and deal with that after your customer leaves? Maybe next time I go with contactless pickup, seems less of a chance to irritate... read more
Business response:
Thank you for taking the time to reach out to us, Marie! Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Park/Preston location seem to have missed the mark. I have made sure to elevate your complaint to the Regional Manager of this location, Jana, so that they can address this matter with the team. If you wo... read more
Friendly faces, knowledgeable. Clean and welcoming.
Business response:
Thank you for the wonderful review, Paula! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
Always the best customer service, I love this location!
Business response:
Kelly, our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
Always the best customer service, I love this location!
Business response:
Kelly, our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
My big girl is strong, so accidentally broke her leash. I bought it few months ago, I wanted to exchange it for new one. I asked a staff, he was helping me for it easily! Thanks!!
Business response:
Janet, thank you for your stellar review! We are thrilled to hear you were pleased with your recent visit. Our staff always strives for great customer service, and we are happy to have such great feedback! We hope to see you again soon!
My big girl is strong, so accidentally broke her leash. I bought it few months ago, I wanted to exchange it for new one. I asked a staff, he was helping me for it easily! Thanks!!
Business response:
Janet, thank you for your stellar review! We are thrilled to hear you were pleased with your recent visit. Our staff always strives for great customer service, and we are happy to have such great feedback! We hope to see you again soon!
Staff is always helpful.
Business response:
Deborah, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,673 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.