This profile has been claimed by the business owner or representative.
1350 N Preston Rd, Suite 50, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent customer service. Knowledgeable staff.
Business response:
Stephanie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
The staff is extremely knowledgeable, helpful and friendly. Always willing to go the extra mile to help you to find the solution for your pets needs. Thank you for all of your help in finding the right dog food for our dogs and my senior Bichon Carol
Business response:
Carol, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful fe... read more
Excellent customer service. Knowledgeable staff.
Business response:
Stephanie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
The staff is extremely knowledgeable, helpful and friendly. Always willing to go the extra mile to help you to find the solution for your pets needs. Thank you for all of your help in finding the right dog food for our dogs and my senior Bichon Carol
Business response:
Carol, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful fe... read more
Great store, Great staff
Business response:
Thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
The customer service is always friendly and fast, and we've been really happy with their quality products and their knowledge of their products.
Business response:
Terri, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Great store, Great staff
Business response:
Thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
I absolutely LOVE shopping for my pup here. I ran out of his regular food and they found me the closest thing to hold him over until we got the new bag. I have literally never had a bad experience at any of the stores I’ve been too.
Business response:
Amanda, thank you so much for your stellar review! We are so thrilled to hear about your fantastic experiences at our stores. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
The customer service is always friendly and fast, and we've been really happy with their quality products and their knowledge of their products.
Business response:
Terri, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Hollywood Feed has a 4.9 star rating with 608 reviews.
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.