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Hollywood Feed - Prosper, TX

4.9
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Prosper, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more

Location details

1350 N Preston Rd, Suite 50, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9536 reviews
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Katie G.'s profile image
Katie G. 
on Birdeye

a year ago

Always friendly, knowledgeable and overall great service. 

Business response:

Katie , Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your f... read more

Susan C.'s profile image
Susan C. 
on Birdeye

a year ago

Employees are always friendly and helpful!! 

Business response:

Susan, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon!  

Joan D.'s profile image
Joan D. 
on Birdeye

a year ago

Jason and the team do an amazing job of answering all my questions and taking the time to ensure we have everything we need for a heathy and happy pack! 

Business response:

Joan, we are so grateful for your wonderful feedback! We are pleased to hear that Jason at our Prosper location was able to provide you with the best possible service. We are so grateful to have this team member on our staff. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed... read more

Stephanie C.'s profile image
Stephanie C. 
on Birdeye

2 years ago

Excellent customer service. Knowledgeable staff. 

Business response:

Stephanie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon! 

Carol L.'s profile image
Carol L. 
on Birdeye

2 years ago

The staff is extremely knowledgeable, helpful and friendly. Always willing to go the extra mile to help you to find the solution for your pets needs. Thank you for all of your help in finding the right dog food for our dogs and my senior Bichon Carol 

Business response:

Carol, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful fe... read more

Stephanie C.'s profile image
Stephanie C. 
on Birdeye

2 years ago

Excellent customer service. Knowledgeable staff. 

Business response:

Stephanie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon! 

Carol L.'s profile image
Carol L. 
on Birdeye

2 years ago

The staff is extremely knowledgeable, helpful and friendly. Always willing to go the extra mile to help you to find the solution for your pets needs. Thank you for all of your help in finding the right dog food for our dogs and my senior Bichon Carol 

Business response:

Carol, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful fe... read more

Mb M.'s profile image
Mb M. 
on Birdeye

2 years ago

Great store, Great staff 

Business response:

Thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Amanda R.'s profile image
Amanda R. 
on Birdeye

2 years ago

I absolutely LOVE shopping for my pup here. I ran out of his regular food and they found me the closest thing to hold him over until we got the new bag. I have literally never had a bad experience at any of the stores I’ve been too. 

Business response:

Amanda, thank you so much for your stellar review! We are so thrilled to hear about your fantastic experiences at our stores. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 536 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m. 

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