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Hollywood Feed
- Pet Stores
- Prosper, TX
About this business
Location details
1350 N Preston Rd, Suite 50, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Always great customer service and helpful, knowledgeable staff.
Business response:
Katie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
My pup and I love this place!!!
Business response:
Michael, we are so glad you and your pup are happy with our Prosper location! Come back and see us again soon!
Always great customer service and helpful, knowledgeable staff.
Business response:
Katie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
My pup and I love this place!!!
Business response:
Michael, we are so glad you and your pup are happy with our Prosper location! Come back and see us again soon!
Fantastic customer service- they never disappoint!
Business response:
Traci, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Fantastic customer service- they never disappoint!
Business response:
Traci, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Always great customer service!
Business response:
Raine, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
Always great customer service!
Business response:
Raine, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
Typically it’s a pleasant trip in but the cashier that was in there today was rude. I don’t get how someone can’t say thank you and have a nice day to a customer as they leave. It was a pretty simple transaction and yet she seemed like she couldn’t be bothered.
Business response:
Junior, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Prosper location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Sharon, so that they can address this matter with the team. If you wou... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 607 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.