Hollywood Feed's cover image
Claimed

This profile has been claimed by the business owner or representative.

Hollywood Feed

4.9
Get directions

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Prosper, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more

Location details

1350 N Preston Rd, Suite 50, Prosper, TX, 75078, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9539 reviews
Select a rating
Traci A.'s profile image
Traci A. 
on Birdeye

2 years ago

Fantastic customer service- they never disappoint! 

Business response:

Traci, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Raine B.'s profile image
Raine B. 
on Birdeye

2 years ago

Always great customer service! 

Business response:

Raine, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon! 

Raine B.'s profile image
Raine B. 
on Birdeye

2 years ago

Always great customer service! 

Business response:

Raine, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon! 

Junior T.'s profile image
Junior T. 
on Birdeye

2 years ago

Typically it’s a pleasant trip in but the cashier that was in there today was rude. I don’t get how someone can’t say thank you and have a nice day to a customer as they leave. It was a pretty simple transaction and yet she seemed like she couldn’t be bothered. 

Business response:

Junior, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Prosper location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Sharon, so that they can address this matter with the team. If you wou... read more

Junior T.'s profile image
Junior T. 
on Birdeye

2 years ago

Typically it’s a pleasant trip in but the cashier that was in there today was rude. I don’t get how someone can’t say thank you and have a nice day to a customer as they leave. It was a pretty simple transaction and yet she seemed like she couldn’t be bothered. 

Business response:

Junior, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Prosper location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Sharon, so that they can address this matter with the team. If you wou... read more

Monica W.'s profile image
Monica W. 
on Birdeye

2 years ago

. 

Monica W.'s profile image
Monica W. 
on Birdeye

2 years ago

. 

Andrea M.'s profile image
Andrea M. 
on Birdeye

2 years ago

Great customer dervice! 

Business response:

Andrea, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Andrea M.'s profile image
Andrea M. 
on Birdeye

2 years ago

Great customer dervice! 

Business response:

Andrea, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 539 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com