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Hollywood Feed
- Pet Stores
- Prosper, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Prosper, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
1350 N Preston Rd, Suite 50, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service! I also love the ability to get a free item after 12 of that item are purchased!
Business response:
Susan, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we're glad you're loving our Frequent Feeder programs perks, we love offering it to all our customers! We hope to see you again soon!
EXCELLENT customer service. All personnel are very helpful and kind. I. Annoy give 5 stars because it smells AWFUL in that store. The smell (like Indian food) is so potent. Every time I go in there that now I just hold my nose to get my shopping done. I did speak to the cashier once. The gals thought it might be the candle they burn. It is gross. I am not sure how they can inhale that day after day, much less go home smelling like that. All that said, I LOVE the people and I LOVE the products!
Business response:
Christine, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, so we apologize for your less than exemplary experience at our Prosper store. This will be escalated to our Operations Manager so we can can come up with a better way to make the ambiance in our stores more welcoming. We appreciate your feedback on the scent we have in the store and will work hard on making it better. We thank ... read more
I love this store in Prosper it is my favorite. It is always super clean, organized nicely and stocked. The staff is wonderful. Jason the manager is extremely helpful and you can tell he enjoys what he does. I love shopping there and talking with him.
Business response:
Shawn, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you soon!
Great Customer Service. Always Friendly and helpful.
Business response:
Tonya, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
EXCELLENT customer service. All personnel are very helpful and kind. I. Annoy give 5 stars because it smells AWFUL in that store. The smell (like Indian food) is so potent. Every time I go in there that now I just hold my nose to get my shopping done. I did speak to the cashier once. The gals thought it might be the candle they burn. It is gross. I am not sure how they can inhale that day after day, much less go home smelling like that. All that said, I LOVE the people and I LOVE the products!
Business response:
Christine, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, so we apologize for your less than exemplary experience at our Prosper store. This will be escalated to our Operations Manager so we can can come up with a better way to make the ambiance in our stores more welcoming. We appreciate your feedback on the scent we have in the store and will work hard on making it better. We thank ... read more
Great customer service! I also love the ability to get a free item after 12 of that item are purchased!
Business response:
Susan, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we're glad you're loving our Frequent Feeder programs perks, we love offering it to all our customers! We hope to see you again soon!
I love this store in Prosper it is my favorite. It is always super clean, organized nicely and stocked. The staff is wonderful. Jason the manager is extremely helpful and you can tell he enjoys what he does. I love shopping there and talking with him.
Business response:
Shawn, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you soon!
Were very helpful in finding food for Mt finicky pups!
Business response:
Annette, thank you so much for your stellar review! We are pleased to hear that our Prosper location was able to provide you with the best possible service. Great customer service is something that we strive for. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
Great customer service, Erica helped me pick out new dog food for my dog and was so nice and sweet! First time in your store will always come back!
Business response:
Candance, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 555 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 10:00 a.m.