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Hollywood Feed

4.9

About this business

Location details

1350 N Preston Rd, Suite 50, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9595 reviews
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Randy H.'s profile image
Randy H. 
2 years ago

They are always personable and very helpful. If you need help getting your goodies to your car they always will help you! Great group of people. 

Kathi D.'s profile image
Kathi D. 
2 years ago

Employees are always friendly and very helpful. They always have items in stock. 

Diane H.'s profile image
Diane H. 
2 years ago

Staff always there to help! 

Business response:

Diane, Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! It is always a pleasure to have such wonderful feedback! Come back and see us again soon! Amber W. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Holly... read more

Chelsea R.'s profile image
Chelsea R. 
2 years ago

I always have such a pleasant experience at this store! I will never go anywhere else. Every employee is so helpful, attentive, and makes sure you’re satisfied. Rusty is the absolute best! She’s helped me so many times and given me advice and tips for my dogs. Love this store!! 

Business response:

Hi Chelsea, thank you for the wonderful review! We agree that Rusty and the rest of the Prosper team are amazing, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you... read more

Indira C.'s profile image
Indira C. 
2 years ago

Great customer service 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Eric E.'s profile image
Eric E. 
2 years ago

I would like to answer your help wanted sign in the window. I was told to go to the website but there's nothing to click on there. If you still need help let me know . Thank you 

Business response:

Hi, Eric! We're always accepting applications. If you go to our website, there is a careers tab and you will apply through that. Good luck! 

Jon B.'s profile image
Jon B. 
2 years ago

First time visiting Hollywood Feed and I will be going back! Excellent selection and great service. Thank you! Jon 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Jon! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Georgia H.'s profile image
Georgia H. 
2 years ago

Very helpful & knowledgeable. 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Georgia! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Crystal B.'s profile image
Crystal B. 
2 years ago

I rescued a lab retriever pit mix from Plano Animal shelter and had my first encounter at the Plano location. Ziva and I were immediately greeted and taken care of. The prosper location is my closest location to home. The great customer service and relationship was continued at this location. Rusty was the first employee I met that has gone above and beyond for Ziva and I. Everyone at that location I have met has continued with exceptional customer service. 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Uni... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 595 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.