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Hollywood Feed

4.9
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Prosper, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more

Location details

1350 N Preston Rd, Suite 50, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9535 reviews
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6 reviews have no rating
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Diane H.'s profile image
Diane H. 
on Birdeye

a year ago

Staff always there to help! 

Business response:

Diane, Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! It is always a pleasure to have such wonderful feedback! Come back and see us again soon! Amber W. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Holly... read more

Eric E.'s profile image
Eric E. 
on Birdeye

a year ago

I would like to answer your help wanted sign in the window. I was told to go to the website but there's nothing to click on there. If you still need help let me know . Thank you 

Business response:

Hi, Eric! We're always accepting applications. If you go to our website, there is a careers tab and you will apply through that. Good luck! 

Jon B.'s profile image
Jon B. 
on Birdeye

a year ago

First time visiting Hollywood Feed and I will be going back! Excellent selection and great service. Thank you! Jon 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Jon! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Georgia H.'s profile image
Georgia H. 
on Birdeye

a year ago

Very helpful & knowledgeable. 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Georgia! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Crystal B.'s profile image
Crystal B. 
on Birdeye

a year ago

I rescued a lab retriever pit mix from Plano Animal shelter and had my first encounter at the Plano location. Ziva and I were immediately greeted and taken care of. The prosper location is my closest location to home. The great customer service and relationship was continued at this location. Rusty was the first employee I met that has gone above and beyond for Ziva and I. Everyone at that location I have met has continued with exceptional customer service. 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Uni... read more

Lynn A.'s profile image
Lynn A. 
on Birdeye

a year ago

Wonderful experience as always! 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Lynn! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Erin M.'s profile image
Erin M. 
on Birdeye

a year ago

I love Hollywood feed- on this occasion the guy who checked me out was more concerned about the phone call. Very little interaction on his end- checked me out and I said thanks. 

Business response:

Thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, so we would love to hear more about your recent visit. This will be escalated to the regional manager, Brett Gray, so they can take the appropriate action with our team. Please reach out to them directly at brettgray@hollywoodfeed.com with more details so that we can work to correct this situation. We certainly hope to hear from you soon... read more

Alex A.'s profile image
Alex A. 
on Birdeye

a year ago

Hollywood Feed is the only place I trust with my precious Shiba! The staff is extremely knowledgeable about your dog needs and their expertise is invaluable. My little Maple had what looked like an infection on her paws and the gentleman provided me with all available options and possibilities so I was able to make an informed decision (and avoided a trip to the vet!!). They offer a range of price points for almost everything so you can always find what you need whether you’re getting the best of the best or you’re shopping ... read more

Business response:

Thank you, Alex, for the kind words! We appreciate your continued support! Our Prosper store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you fo... read more

Marjie B.'s profile image
Marjie B. 
on Birdeye

a year ago

Every time I go into the store, they greet me and ask if they can help me. I'm pleased with the dog food programs they manage so I can feed all seven of my dogs without going broke. I like the variety of foods they have in stock. My dogs also like the toys! 

Business response:

Marije, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 535 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Saturday at 9:00 a.m.