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Hollywood Feed
- Pet Stores
- Bartlett, TN
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Bartlett, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members t... read more
Location details
6722 Summer Ave, Bartlett, TN, 38134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I always love coming into Hollywood Feed. The staff is always welcoming and nice, and is always so helpful. When I was checking out, the cashier and I were just chatting and I mentioned that my cat has a lot of food allergies so it’s really hard to find food and treats that he’s able to eat. She mentioned to me that her cat also has some food intolerances and suggested a food for me to try the next time I come in.
Business response:
Thank you so much for your stellar review, Brittany! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with customers like you. We are pet parents ourselves, so we are happy to help find delicious, healthy foods and snacks that even kitties with allergies can enjoy! We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to... read more
Even though the store is in the process of a remodel, everything was still laid out very well, and the items I was looking for were easy to find. The associate at the front was extremely helpful and friendly also. This was exactly why I shop at Hollywood Feed regularly.
Business response:
Matt thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that they were able to provide you with the best possible service. Our #6 - Bartlett store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Thank you fo... read more
Awesome and helpful
Business response:
Tomeka, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate your being a loyal Hollywood Feed customer! We hope to see you and your pet(s) again soon!
I always get impeccable service at this location! Stoked about the expansion! Hope you send out an announcement about all the changes & when it will be complete.
Business response:
Betty, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more
Morgan the groomer is excellent! The new store when finished will be very nice. I have followed Morgan from 2 different Hollywood Feed Stores. The Bartlett store will be my 3rd. My pups love her and so does their mom.
Business response:
Janet thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Morgan was able to provide you with the best possible service. Our #6 - Bartlett store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Thank you ... read more
Great customer service and knowledgeable staff!
Business response:
Thank you for your brilliant review, Pamela! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition; so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and train... read more
Very welcoming , clean atmosphere. I was assisted in shopping by a very knowledgeable employee . I will be returning .
Business response:
Shenill, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to s... read more
The training treat I typically get was not on the shelves. An employee looked through a tote that had just come in, then in the back, but there were none in the building. She helped me pick out a different treat, going above and beyond with all of her help.
Business response:
Thank you Matthew for your kind words! We appreciate your continued support! Our #6 - Bartlett store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they went above and beyond to try to find your product and helped you find an alternative training treat since the one you wanted was out of stock! Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are her... read more
No employees near the check out, so I had to self check. I do not like self check.
Business response:
We appreciate your leaving us this review, Alicia. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent experience with the staff at our Bartlett location missed the mark. Our self-check stations are meant to be a convenience for customers in a hurry, rather than a replacement of our retail associates. We would greatly appreciate the chance to resolve any problems and improve our service. If you want to discuss your recent experience with Hollywood Fe... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,540 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.